Atlassian Consultant Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
About the role
Role: Atlassian Consultant Location: Toronto(Hybrid) Responsibilities: Administer, configure, and support Jira Cloud, Confluence Cloud, and Jira Service Management (JSM) in a large enterprise environment. Design and implement scalable, governed Atlassian solutions aligned with enterprise standards and best practices. Build and enhance JSM projects, including service portals, request types, forms, queues, SLAs, approval workflows, and automations. Configure and maintain Jira projects, workflows, issue types, permissions, screens, field configurations, and customizations. Administer Confluence spaces, permissions, content governance, lifecycle management, and migration activities. Design, develop, and troubleshoot Atlassian Automation rules using advanced logic, branching, and smart values. Develop and optimize advanced JQL queries for reporting, dashboards, filters, troubleshooting, and migration validation. Plan and execute Jira and Confluence Cloud migrations, including within-site and cross-site migrations. Perform impact analysis before implementing changes to shared workflows, permissions, field configurations, automation rules, and other platform components. Partner with business stakeholders to gather requirements and recommend scalable, supportable solutions. Maintain comprehensive technical documentation for configurations, platform changes, governance, and migration activities.
Required Skills: Strong hands-on experience with Jira Cloud Administration Expertise in Jira Service Management (JSM) Cloud Experience administering Confluence Cloud Strong knowledge of Atlassian Automation Advanced JQL and reporting experience Experience with Atlassian Analytics Jira and Confluence Cloud migration experience Platform governance and enterprise administration Strong troubleshooting and problem-solving skills Excellent communication and stakeholder management abilities
Preferred Skills: 7+ years of Atlassian platform administration experience. Experience supporting enterprise-scale Atlassian Cloud environments. Strong understanding of ITSM best practices. Experience implementing governance, standardization, and platform optimization initiatives. Atlassian certifications are highly preferred.
Regards Praveen Kumar Talent Acquisition Group – Strategic Recruitment Manager praveen.r@themesoft.com| Themesoft Inc
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About THEMESOFT
Dallas based, global IT Consulting and Creative Lab firm founded in Aug 2004, Themesoft is a leading provider of in house team, out of house team, or as a somewhere in between global partner. We manage client's information technology needs, refine and define clients digital strategy and create the digital media client's need to communicate their vision. Our success is measured in our client's successful realization of their vision and goals.
As a global IT Consulting and Creative Lab firm, we have the global perspective and the collaborative spirit. We take the time to understand our partner's culture, ideas and aspirations. This partnership approach allows us to take our partners farther than they ever dreamed possible.
Themesoft partners with all types of businesses from small bright idea start ups to industry leaders. Our portfolio of diverse and global companies teach us something new everyday.
Themesoft believes in constantly evaluating performance on every project and at the company level. We improve as we go and have committed to staying one step ahead of every curve. We truly believe that providing high level consultants and technology services requires that we maintain the same standards for ourselves.
We have 9 offices located in the United States, Canada, Singapore, and India.