Integration Specialist Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
About the role
Role Summary
The Integration Specialist will design, build and support integrations required for the Flexera to ServiceNow migration and ongoing ServiceNow ITAM/CMDB ecosystem. The role will focus on IntegrationHub, REST/SOAP APIs, import sets, transform maps, MID Server, ETL, authentication, error handling and monitoring across Flexera and enterprise source systems.
Key Responsibilities
Design and implement integrations between Flexera, ServiceNow and related enterprise systems supporting ITAM, SAM, HAM and CMDB processes.
Build and configure REST/SOAP integrations, IntegrationHub spokes/actions, scripted REST APIs, import sets and transform maps.
Configure MID Server-based integrations and troubleshoot connectivity, authentication, scheduling, data load and transformation issues.
Partner with CMDB, SAM, HAM and business teams to define integration mappings, frequency, controls, error handling and reconciliation requirements.
Support integrations with SCCM, Intune, Jamf, cloud platforms, procurement tools, asset repositories and other enterprise data sources as applicable.
Develop integration monitoring, exception handling, logging, defect resolution and production support procedures.
Prepare integration design documents, API specifications, data mappings, test evidence and handover documentation.
Required Technical Skills
Hands-on ServiceNow integration experience using IntegrationHub, REST API, SOAP API, scripted REST APIs, import sets and transform maps.
Experience with MID Server configuration, secure connectivity, scheduling, credentials, authentication and troubleshooting.
Understanding of JSON, XML, JavaScript, Glide APIs, ETL concepts and integration design patterns.
Experience supporting CMDB, ITAM, SAM or HAM data integrations and migration activities.
Ability to design robust error handling, data validation, retry mechanisms, monitoring and support documentation.
Preferred Skills
Experience integrating Flexera with ServiceNow or migrating Flexera data into ServiceNow.
Experience with SCCM, Microsoft Intune, Jamf, Azure, AWS or other discovery/endpoint/cloud data sources.
Experience working in regulated environments with security, audit and access control requirements.
Required Certifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Preferred Certifications
ServiceNow IntegrationHub Micro-Certification
ITIL 4 Foundation
Cloud or API integration certifications
Experience Requirements
Minimum 5+ years of relevant professional experience is mandatory.
Experience with ServiceNow implementation, configuration, migration, integration, testing, documentation, deployment and hypercare support is required.
Experience Working In Agile/Scrum Delivery Environments Is Required.
Experience in Flexera to ServiceNow migration is highly preferred.
Experience working in banking, financial services or large enterprise transformation programs is preferred.
Educational Qualifications
Bachelor s degree in Computer Science, Information Technology, Engineering or equivalent professional experience.
Key Competencies
Strong written and verbal communication skills with the ability to work with business, technology and vendor stakeholders.
Ability to work in a structured Agile/Scrum delivery model with sprint planning, defect triage and release coordination.
Strong analytical mindset with attention to data quality, traceability, governance and audit-readiness.
Ability to support documentation, knowledge transfer, UAT, production deployment and post-deployment hypercare.
Experience working in large enterprise environments, preferably banking, financial services or regulated industries.
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About J&M Group
At J&M Group, we are the strategic partner for businesses ready to redefine their future. We specialize in delivering integrated, intelligent solutions that drive growth, efficiency, and competitive advantage in a rapidly evolving digital world.
Our expertise is built at the intersection of deep industry knowledge and cutting-edge technology. We help clients navigate complexity, not just by solving today's challenges, but by anticipating tomorrow's opportunities.
Our core service pillars include:
Technology & Digital Transformation: We build the robust, scalable technology foundations—including cloud migration, custom software, and data architecture—that power modern enterprises and enable seamless AI integration.
AI & Intelligent Automation: We turn artificial intelligence into your competitive advantage. Our services range from Generative AI and predictive analytics to process automation, designed to unlock new levels of productivity, personalization, and insight.
Strategic Consulting: We serve as an extension of your leadership team, delivering data-driven strategies for operational excellence, market expansion, and sustainable growth, ensuring your business model is future-proof.
Managed Services: We offer reliable, end-to-end management for your critical IT and business operations. Our AI-enhanced services ensure peak performance, security, and cost-efficiency, allowing you to focus on your core business.
Talent & Resourcing: We bridge the critical skills gap by providing expert talent in AI, data science, and digital transformation, helping you build the agile, high-performing teams needed to execute your vision.
Driven by innovation, integrity, and a commitment to partnership, J&M Group is your single source for transforming ambition into achievement.
Ready to build what's next? Connect with us.