Job#: 3033216

Job Description

Solution Architect – Conga CLM (Delivery Lead / Product Owner)

Overview

We are seeking a Solution Architect with deep Conga CLM expertise to provide solution leadership for Contract Lifecycle Management (CLM) initiatives within a regulated healthcare environment. This role partners with business and technology stakeholders to define target-state architecture, guide delivery execution, and drive alignment across internal teams and external Systems Integrators (SIs). The Solution Architect will also function as a delivery lead and product owner—shaping the roadmap, prioritizing the backlog, and ensuring solution decisions support scalable, supportable outcomes across the CLM portfolio.

Key Responsibilities

Solution Architecture & Design Leadership

Lead solution discovery to understand business needs and translate them into scalable CLM solution approaches (process, data, integration, security, and operating model). Define and maintain current-state and target-state architecture, including conceptual, logical, and physical solution views. Create and socialize architectural diagrams (context diagrams, component diagrams, integration flows, sequence diagrams, data flows, and environment topology) to align stakeholders and delivery teams. Establish solution guardrails and reference patterns for configuration, customization, integrations, and data design within Conga CLM and its ecosystem. Provide design governance through architecture reviews, technical decisioning, and solution sign-offs (as appropriate) across workstreams.

Delivery Lead / Product Owner Responsibilities

Partner with business stakeholders to shape the product roadmap, define release themes, and support prioritization of initiatives. Translate objectives into epics/features/user stories with clear acceptance criteria; support backlog refinement and sprint planning activities. Drive alignment across stakeholders to manage scope, sequencing, dependencies, and tradeoffs across multiple concurrent initiatives. Support end-to-end delivery activities including planning, risk/issue management, dependency management, and readiness (UAT, cutover, adoption) in collaboration with project leadership.

Systems Integrator (SI) & Vendor Leadership

Provide technical leadership to external SIs/vendors, including setting direction, reviewing solution designs, validating implementation approaches, and ensuring adherence to standards. Coordinate cross-vendor dependencies and help remove blockers by clarifying requirements, decisions, and implementation constraints. Promote delivery quality through proactive reviews of configuration, integrations, data migration approaches, testing strategy, and release management practices.

Business Value & Continuous Improvement

Identify opportunities to improve CLM operating processes, workflow automation, template/clauses models, reporting, and governance to increase business value. Support practical decision-making by evaluating solution options, impacts, and risks (including compliance and audit considerations). Promote maintainability and scalability by guiding documentation, support handoffs, and implementation best practices.

Technical Environment

CLM Platform: Conga CLM (embedded within Salesforce)

CRM: Salesforce ERP: SAP Domain Focus: Healthcare / Pharma / Payer / Provider / Manufacturer environments with contract-driven processes and regulated constraints

Required Qualifications

Demonstrated experience as a Solution Architect leading enterprise implementations in the Salesforce ecosystem, with deep Conga CLM experience strongly preferred. Proven ability to produce and communicate architectural diagrams and technical solution narratives to both technical and non-technical audiences. Experience driving delivery through Systems Integrators and cross-functional teams, including design governance and technical leadership. Strong stakeholder management skills with the ability to align business, legal, compliance, and technology groups in regulated environments. Hands-on familiarity with Agile delivery concepts (backlog, epics/stories, acceptance criteria, sprint planning) and product ownership practices.

Nice to Have

Experience with CLM/contracting platforms beyond Conga (e.g., DocuSign CLM) and contract lifecycle best practices. Experience integrating Salesforce/CLM with SAP and other enterprise platforms (middleware patterns, APIs, eventing, monitoring). Prior healthcare/pharma experience (or similarly regulated industries). Salesforce or Conga/Apttus certifications.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

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