Salesforce Communication Cloud Architect Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
Salesforce Revenue Cloud Architect
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Salesforce Communications Cloud Architect
About the role
Job Title: Salesforce Communications Cloud Architect - Telecom Industry
Location: Toronto, ON Duration: Contract (Hybrid)
Job Description: Salesforce Communications Cloud Architect - Telecom Industry, Salesforce development/architect experience, with strong focus on CPQ in Vlocity Managed Package or Communications Cloud on Core and Revenue Cloud.
Skills: Salesforce Communication Cloud
Role Descriptions: Design end-to-end solutions within the Communications Cloud| ensuring alignment with B2C telecommunications business objectives. Architect complex product configuration| pricing rules| and quoting flows using Salesforce OmniStudio. Design order capture| decomposition| and orchestration flows| managing fallout handling and tracking. Architect seamless data flow and APIs between Salesforce and middleware platforms (e.g.| MuleSoft) and external payment gateways. Lead design workshops| oversee technical delivery teams| and conduct solution/code reviews to maintain architectural integrity and scalability. Customize the CPQ platform using Apex| Lightning Web Components (LWC)| Aura| Visualforce| and JavaScript. Integrate CPQ with external systems (ERP| billing| inventory) via REST/SOAP APIs. Develop custom automation: Apex classes| triggers| batch jobs| asynchronous processes| and flows. Optimize performance| ensure compliance with Salesforce best practices and governor limits. Gather and translate complex requirements from business teams into technical solutions. Create and maintain technical documentation: process flows| design specs| and coding standards. Assess the current implementation landscape| provide thoughts and implement various performance improvement measures.
Essential Skills: Deep understanding of the telecommunications or communications service provider (CSP) industry.15+ years of Salesforce development/architect experience| with strong focus on CPQ in Vlocity Managed Package or Communications Cloud on Core and Revenue Cloud Expertise in Apex| LWC| Aura components| Visualforce| JavaScript| SOQL| SOSL| and CPQ pricing engine. In-depth experience configuring CPQ in Vlocity: product rules| pricing rules| discounting| approval workflows| quote templates. Solid understanding of Salesforce data modeling| security| profiles| roles| permission sets. Experience integrating with external platforms via REST and SOAP APIs. Familiarity with declarative automation tools: Flows| Process Builder. Exposure to Agile/Scrum delivery environments. Strong problem-solving and stakeholder collaboration abilities.
Best Regards, Karunakar Apptoza Inc.
Phone: 647-953-1040
Email: karunakar@apptoza.com Website: www.apptoza.com linkedin.com/in/v-karunakar-93109b200
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About Apptoza Inc.
Apptoza is a boutique IT service provider, offering a comprehensive range of IT services and solutions. We take pride in delivering excellence in IT consulting to businesses of all sizes, from large enterprises to mid-sized and small businesses.
Founded by a team of seasoned IT professionals, Apptoza provides the expertise and leadership necessary to drive successful IT projects and help companies achieve their strategic goals. Whether you require full-scale IT project execution, application management services, or short-term consulting, our solutions are designed to enhance efficiency across systems, processes, and teams.
As a one-stop IT solutions provider, we offer end-to-end expertise in IT applications. Our consultants have an average of 10+ years of experience, delivering IT implementations across North America, Europe, and Asia. With deep industry knowledge, strong business acumen, and exceptional communication skills, we ensure tailored solutions that align with your unique business needs.
With a global team based in the USA, Canada, and India, we provide flexible, high-quality, and cost-effective IT project implementations. Our customized delivery models—blending on-site, near-site, and off-site services—ensure optimal outcomes for our clients.
At Apptoza, our success is built on a client-first philosophy. We believe that delivering outstanding service and long-term collaboration sets us apart from the competition. Our commitment to excellence and innovation fosters strong, lasting partnerships with our clients.
At Apptoza, your success is our priority.