Servicenow Sam Pro Developer Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
ServiceNow Developer
ServiceNow Developer
ServiceNow SAM Pro Developer – ITAM, CMDB, License Management
About the role
ServiceNow SAM Pro Developer - ServiceNow SAM Pro, Software Asset Management, Flexera & ITAM Location:
- Toronto, ON - Hybrid (4 Days WFO) Duration:
- 12 months Role Overview:
- We are looking for an experienced ServiceNow SAM Pro Developer to design, implement, and optimize Software Asset Management (SAM) solutions on the ServiceNow platform.
- The role focuses on license compliance, optimization, automation, and integration with enterprise systems.
Key Responsibilities
- Implement and manage ServiceNow SAM Pro modules (Publisher Packs, Normalization, Reconciliation, License Workbench).
- Configure and customize software models, entitlements, and licensing rules.
- Manage software normalization and discovery data integration (Discovery, SCCM, Intune, etc.).
- Develop and maintain custom scripts, workflows, and automation for SAM processes.
- Perform license compliance analysis and optimization (e.g., Microsoft, Oracle, Adobe).
- Integrate ServiceNow with third-party tools using REST/SOAP APIs.
- Support software audits and ensure compliance with vendor licensing terms.
- Create dashboards and reports for license usage, compliance position, and cost optimization.
- Collaborate with ITAM, procurement, and infrastructure teams.
- Troubleshoot and enhance SAM performance and data accuracy.
Required Skills & Experience
- 8+ years of experience in ServiceNow development.
- Strong hands-on experience with SAM Pro (Software Asset Management Professional).
- Knowledge of software licensing models (per user, per device, subscription, SaaS).
- Experience with Discovery and CMDB integration.
- Proficiency in JavaScript, Glide scripting, Business Rules, Script Includes.
- Experience with data normalization and reconciliation.
- Understanding of ITAM, ITSM, and ITIL processes.
- Experience with integration technologies (REST APIs, MID Server).
ServiceNow Certifications Preferred
- CSA (Certified System Administrator).
- CIS-SAM (Certified Implementation Specialist – SAM).
Additional Skills
- Experience with HAM Pro (Hardware Asset Management).
- Knowledge of cloud SaaS license management (O365, Salesforce, etc.).
- Experience in BFSI or regulated environments.
- Good to have RBC experience.
Soft Skills
- Strong analytical and problem-solving skills.
- Good stakeholder communication (especially with procurement and audit teams).
- Attention to detail in compliance and licensing.
- Ability to work independently and mentor junior team members.
Success Metrics
- License compliance accuracy.
- Cost savings through license optimization.
- Reduction in audit risks and penalties.
- Data accuracy between CMDB and SAM.
- Automation of manual asset management tasks.
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About Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Astra - North Infoteck Inc.
Agile - Systems - Technologies - Resources - Applications
Apply for Jobs@ https://careers.astra-north.com/jobs/
We are a global information technology services, management consulting and outsourcing company headquartered in Canada. Astra North helps clients navigate the ever-changing complex information technology landscape with its portfolio of IT consulting services, managed services and staffing and talent management solutions.
The core challenge facing many businesses in their IT functions is the increasing shortage of talent across the globe and its resultant impact on productivity. To overcome this challenge Astra-North provides its clients with a single source Integrated Recruitment Process Outsourcing - iRPO Service. Astra-North works as a specialist strategic partner for its clients by providing the best talent pool of IT Professionals on contract hire, permanent hire or managed services basis through its comprehensive and integrated recruitment, staff augmentation, workforce solutions, recruitment process outsourcing and managed services programs which are customized for individual client needs. Astra North Staffing Services include managing programs that are in compliance with matters focussing on careers, communications, legal and regulatory issues, technology and outsourcing, budgeting and metrics, IT staffing management best practices and global staffing management issues.
Our technical service extends the entire software development lifecycle from Consulting, Business Process Analysis, Requirement Mapping, Analysis, Design, Development, Testing to Implementation and Support. Astra-North Infoteck has expertise in building, maintaining and reengineering IT solutions to meet its client’s evolving needs.We help clients become agile to meet and exceed their goals.
Astra-North ~ Conquering Today's Challenges, Achieving Tomorrow's Vision!