Environmental Services

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Lead Hand/Supervisor, Housekeeping performs a variety of housekeeping and cleaning duties and directs and coordinates 5 to 16 housekeeping staff as assigned and is responsible for the completion of assignments according to departmental policies and standards and safe practices and procedures, such as Workers’ Compensation Board regulations and standards.

What You’ll Do

Supervise designated staff by performing duties such as directing and coordinating a variety of housekeeping and cleaning work assignments and ensures the completion of assignments, determining related training and orientation requirements and providing input to employee performance evaluations. Provide hands on training for various tasks/routines as directed by the Supervisor and/or Manager. Maintain related reports and records. Monitor housekeeping and cleaning supplies inventory levels using established weekly quota sheets and informs Supervisor and/or Manager when more supplies and equipment are needed. Clean and maintain areas such as floors, entrances, lobbies, elevators, escalators, stairways, walls, windows, and walkways by methods such as sweeping, spot washing, dry/wet mopping, scrubbing, stripping, sealing, waxing, buffing, burnishing, polishing and removing waste. Clean carpets and rugs by methods such as vacuuming, shampooing, brushing and shaking. Clean and disinfect areas such as walls, windows, doors, mirrors, light fixtures, ceilings, air vents and ducts; washe and disinfect items such as waste receptacles and dietary carts. Clean and disinfect items such as furniture, woodwork, ledges, fixtures and blinds by methods such as dusting, polishing and wiping. Clean and disinfect washrooms and replenish supplies such as soap and towels. Strip and wash beds and make beds according to instructions of the area. Clean and tidy items such as cupboards, lockers, basins and tables. Hang and remove items such as window drapes and bed curtains using equipment such as step ladders. Transport furniture and/or equipment manually and/or using aides such as dollies and carts to a designated area. Empty and clean waste containers from a variety of areas such as patient rooms, soiled rooms, offices and lobbies. Sort and package biomedical waste and recyclable materials for transport. Remove garbage from buildings and transport to central collection area. Lock windows and doors following facility security procedures. Report damaged and/or inoperable fixtures, equipment and furniture and discusses concerns and issues with the Supervisor and/or Manager. Maintain related equipment by cleaning, lubricating and replacing parts such as filters, vacuum bags and belts. Perform other related duties as assigned.

Qualifications

What you bring

Grade 10 plus three years' recent related experience or an equivalent combination of education, training and experience. Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility. Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change. Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Environmental Services contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety. Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action Ability to supervise. Ability to organize work. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to operate related equipment. Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers. Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What We Bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees. Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. Annual statutory holidays (13) with generous vacation entitlement and accruement. PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual (Casual is defined as on call with no guaranteed hours. Shifts can be called out via short call (1-5 hours of notice) or pre-booked).

Wage: $30.22 / hour + 13% in lieu

Location: 4500 Oak St, Vancouver, BC V6H 3N1

Closing date: Applications accepted until position is filled

Hours of Work: 07:00-15:00, 15:00-23:00, 23:00-07:30, 22:30-06:30. Shifts are scheduled as needed and 2 consecutive days off in a week of work.

Requisition #: 202269E

What We Do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.