Vancouver Aquarium, one of the many properties owned by Herschend Family

Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating.   Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and guidance.      

SUMMARY

Reporting to the Executive Chef, the Kitchen Steward is responsible for

setting-up, cleaning, maintaining and organizing the kitchen and kitchen equipment and acting as a buffet runner and carver during events.  They may also assist with light food prep when required. 

ACCOUNTABILITIES

Ensure the highest standards of cleanliness and presentation for the kitchen and

food service work areas and assists with events:

• Clean and organize all dishes and kitchen equipment in Café and outlet kitchen areas
• Clean and organize all dishes and equipment in banquet kitchen and storage areas
• Assist with event set up
• Light prep including peeling/chopping of vegetables and fruits (may be asked to complete simple recipes

Complete all closing duties for the kitchen and banquet offices

• Clean and sanitize the dishwasher and surrounding areas;
• Sanitize all work stations in the kitchen;
• Sweep and mop the kitchen & cooler floors;
• Take all clean banquet utensils and put them in the proper areas;
• Take out the garbage/compost/cardboard and used cloths to proper receptacles;
• Maintain organization and cleanliness of all coolers and freezer.

Ensure that all deliveries, including incoming materials, products, or supplies

are received in good order, and include accurate amounts:

• Verify actual product against packing slips and receiving reports, confirming product integrity, and recording any discrepancies or damages.
• Contact suppliers to resolve missed deliveries, short shipments, product quality issues and pricing discrepancies.
• Deliver processed paperwork to Finance and assisting in resolution of discrepancies.
• Coordinate the distribution of product to appropriate departments.
• Maintain cleanliness of receiving/shipping and storage areas.
• Operate machinery including baler, compactor, and forklift in a safe and proper manner.
• Maintain organizational safety standards.

Ensure the smooth shipping of items outside of the Aquarium

• Coordinate shipping needs for other departments.
• Clarify shipping process and/or billing needs to complete shipping requests.
• Arrange with various delivery vendors for shipment of packages.
• Maintain shipping records.

Provide support to the retail department

• Ticket merchandise.
• Assist with inventory audits.
• Transport goods between the Aquarium and our offsite storage facilities.
• Perform other similar duties as required.

Consciously desire to improve Vancouver Aquarium and its processes

• Promptly aid in emergency protocols;
• Maintain organizational health and safety standards;
• Perform related duties and special projects as assigned.

JOB REQUIREMENTS

• Food Safe Certification required; 
• Hepatitis A vaccination or proof of immunity required; 
• Interest in food service and kitchen processes.
• Good time management skills and multi-tasking skills; 
• Able to read, write and communicate well;
• Good teamwork skills with an ability to work independently with minimal supervision; 
• Ability to perform in fast paced high pressure environments.
• Ability to stand and walk for extended periods of time in a fast paced kitchen environment;
• Ability to safely twist, crouch, and stoop while performing job tasks;
• Safe handling and grasping of various kitchen utensils is required;
• Ability to safely lift items weighing up to 20 kg., while simultaneously reaching and stretching, in order to move food products and kitchen equipment; 
• Basic knowledge of MS Office;  Outlook, Word, and Excel
• Flexibility and availability in schedule are required because the hours of work vary and include working weekdays, weekends, mornings, evenings and holidays.

Salary rate at $19.25 per hour