Job Title: Sr. BSA/NetSuite Administrator

Location : Vancouver, BC (100% remote work accepted from anywhere in Canada) Duration : 12+ Months Contract Teams Meeting Interview Job Description:

Key Responsibilities

Strategic & Leadership

Serve as the go-to subject matter expert and product owner for the NetSuite platform Lead project coordination and delivery by managing timelines, milestones, stakeholder communication, and cross-functional team activities Drive the NetSuite roadmap by identifying optimization opportunities, recommending best practices, and challenging the status quo Manage and prioritize competing business demands while maintaining focus on strategic initiatives

Functional Expertise & Support

Provide deep expertise across NetSuite finance modules including: customized envormnet, fixed assets, ARM (Advanced Revenue Management), AR, AP, revenue recognition, general ledger, planning, audit, and reporting Work closely with functional leaders to understand business challenges and recommend optimal solutions Serve as the primary support resource for end-users, providing guidance, training, and troubleshooting across departments Manage support requests through ticket systems with clear prioritization and follow-through Provide ticket and triage support on as-needed basis Mentor and guide support team members on technical and functional challenges

Technical Administration & Operations

Oversee NetSuite configuration, customization, and ongoing system administration

Manage and support customizations including: custom objects, integrations, workflow rules, approval processes, page layouts, security, validation rules, custom buttons/links, and custom fields Support data import processes, migrations, and bi-annual platform updates Customize, maintain, and optimize reports, dashboards, workbooks, and saved searches Coordinate testing, planning, and execution of system changes and updates Perform day-to-day operations, maintenance, and troubleshooting activities

Communication & Stakeholder Management

Communicate clearly and effectively with diverse audiences—tailoring technical complexity, tone, and content based on stakeholder needs Provide executive-level summaries for leadership and detailed technical guidance for implementation teams Document processes, decisions, and lessons learned to support organizational knowledge Act as a bridge between business users and technical resources, translating requirements and solutions

Technical & Analytical Skills

Strong problem-solving and analytical abilities in complex, multi-stakeholder environments - 10-15 years Hands-on knowledge of NetSuite modules and features: custom workflows, custom records, role management, integration setup, dashboards, searches/reports, SuiteAnalytics, SuiteFlow - 10-15 years Ability to learn and support customized billing, contracts, fixed assets, and customer portal implementations Comfortable working with technical teams and understanding system architecture and data flows - 10-15 years Ability to work in a support managing criticality, triaging, and prioritizing incidents and tasks

Soft Skills & Attributes

Excellent written and verbal communication skills with ability to adapt messaging for different audiences Strong organizational and time management skills—ability to juggle multiple priorities and maintain focus Proactive, self-managed, and driven to seek continuous improvement and upskilling Demonstrated curiosity and willingness to challenge the status quo Ability to work collaboratively across departments and multiple business disciplines Confident in providing support, training, and guidance to end-users at all levels

Preferred Qualifications

NetSuite Administrator Certification or relevant NetSuite certifications

Technical development skills (JavaScript, TypeScript, SQL) or exposure to custom development Experience with AI-assisted tools or emerging technologies in ERP environments Background in financial operations, accounting, or finance systems Experience leading or coordinating cross-functional projects Degree in Information Technology, Business, Finance, or related field