The Opportunity:

At Birnie Plumbing & Drains, accuracy, organization, and great communication are at the heart of our office operations. Our Office Administrator supports the team by managing paperwork, maintaining company reports, and ensuring day to day administrative tasks are completed accurately and efficiently.  

Key job tasks include but are not limited to:

• Process department specific paperwork including timesheets, invoices, and GPS tracking reports;

• Professionally answer the phone, converting incoming customer calls into booked service appointments;

• Maintaining company reports & spreadsheets;

• Date entry;

• Other administrative and clerical tasks as needed

Job Type: Full Time

Pay: $20 - $25 per hour

What We Offer:

• Competitive Pay

• Great health benefits

• RRSP plan with company match

• Supportive team environment

• Culture building events

What We Need From You:

• Diploma in Business Administration or related field of study preferred

• Minimum 2-5 years administration experience 

• Proficient knowledge of Gmail and Google suite

• Proficient knowledge of Microsoft Office suite - advanced in Excel

• Ability to professionally manage confidential and sensitive information

• Exceptional attention to detail and a high degree of accuracy without supervision.

• Excellent organizational and time management skills 

Job Availability

We accept applications for this position on an ongoing basis. We are currently considering applications for future opportunities. We encourage all interested candidates to apply. 

Artificial Intelligence (AI)

We use an Applicant Tracking System that may use AI components to assist in the screening or assessment of job applications for this position. All final hiring decisions are reviewed and made by our human recruitment team.  

About Us:

Trusted for over 100 Years!

Birnie Plumbing & Drains is a family-owned company that has proudly served our community since the 1920s. With four generations of expertise, we specialize in residential plumbing & drains services while delivering quality workmanship, lasting solutions, and exceptional customer care. Our team is dedicated to enhancing the lives of the people we meet every day, just as we have done for generations. Learn more at www.birnie.pro [http://www.birnie.pro] 

Please note Birnie Plumbing & Drains is an equal opportunity employer. Accommodations are available through the hiring process upon request. Please notify us if you require an accommodation and we will work with you to meet your needs. Compensation: $20.00 - $25.00 per hour

Company History

In the 1920's John Birnie saw an opportunity in the newly developing city of Hamilton, Ontario, and started a sewer and cement business under the name of John Birnie Sewer and Cement.

The company earned a reputation for good work at a quality price and for caring about customers’ homes. In 1946 Thos. Birnie (John's Son) took on the business and put it in his name and shortly thereafter his sons (Roy Birnie & Bob Birnie) soon followed him into the business. 

In 2000 the company was accidentally left out of the phone book and had to develop a strategy to help customers remember who to call in a STINKY situation, and that's where the phone number 5-Stinky came from.

In 2010 Roy and Bob's sons came into ownership with their dads, continuing the family legacy.

In 2025, in celebration of over 100+ years in business the company launched a new name and logo, paying homage to the company's history and dedication of service to the community.  To this day, the business is still owned and operated by the Birnie family and includes other members of the family and staff that have made their careers with us.                          

Who We Are

Birnie Plumbing & Drains (formerly known as Thos. R. Birnie & Sons) is a family owned company that has been providing service to the Hamilton and Golden Horseshoe communities for 100 years. At Birnie Plumbing & Drains, we love what we do, and we believe in it. It’s not just plumbing to us, it's also about people! Our team is dedicated to enhancing the lives of the people we meet daily. When Thos R. Birnie passed away, the Hamilton Spectator wrote an article entitled "He didn't make customers, he made friends." His legacy continues on today!