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Personal Line Insurance - Customer Service Representative

Markham, ON
Hybrid
Posted Oct 1, 2026
1 position

$60,000–$65,000 / year

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Apply by: Oct 29, 2026
Posting language: English
Working hours: 40 hours per week
Office presence: 3 days per week
Seniority: Mid-Senior level

Job summary

Handle policy changes and client inquiries, provide proactive service, and build lasting client relationships. Support producers with servicing tasks and work with major insurance carriers using modern systems.

Job details

🏠 Personal Line Insurance - CSR | $60-65K + commission At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America. What We're Looking For ✅ 3+ years brokerage experience (no direct writers) ✅ RIBO licensed with strong auto/home knowledge ✅ Local to Markham/GTA for reliable hybrid attendance ✅ PowerBroker experience preferred (but we'll train the right person!) ✅ Someone who thinks like an advisor, not just processes tasks Why You'll Love Working At This Brokerage 🏢 Family-owned independent brokerage - no corporate bureaucracy! 💰 $60-65K + commission opportunities on referrals (40% NB, 25% renewals) 🏡 True hybrid flexibility - 2 days WFH after training 📈 Clear growth path: CSR → Account Manager → Team Lead, Or Producer Your Day-to-Day Handle policy changes and client inquiries with confidence Support producers with servicing tasks (no cold calling!) Build lasting client relationships through proactive service Ask the right questions to truly help clients Work with major carriers using modern systems Ready to Join a Team That Values Your Experience? Apply now or send your resume directly! If you're tired of corporate culture and want to be part of a team where your expertise is truly appreciated, let's talk! #InsuranceCareers #CSR #MarkhamJobs #InsuranceBroker #CustomerService #RIBO #HybridWork #FamilyBusiness Contact If this role sounds like a good fit for you, please reach out to us directly at alexander@helloworldrecruitment.ca to learn more.

What you’ll do

Requirements

Candidates need at least three years of brokerage experience, a RIBO license, and strong knowledge of auto and home insurance. Applicants should be local to Markham/GTA for hybrid attendance; PowerBroker experience is preferred, though training may be provided.