Personal Line Insurance - Technical Service Representative (TSR)
Process policy documents including renewals, cancellations, and endorsements while maintaining accurate client files. Support Account Managers with technical and administrative tasks to ensure exceptional client service.
- On-site
- Toronto, ON
- Posted Aug 25, 2026
- Apply by Sep 24, 2026
- 1 position
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Job summary
We are looking for a Personal Lines Technical Support Representative to support a team of Account Managers to ensure smooth, accurate processing within the Personal Lines insurance department. 🚀 Join an established and reputable brokerage firm. 💰 Competitive compensation package. ✅ Be part of a well-structured team with experienced leadership willing to help you learn and grow. Responsibilities Process policy documents including letters, endorsements, renewals, cancellations, and policy changes Prepare and update client files and documentation with accuracy and attention to detail Support Account Managers with administrative and technical tasks to maintain exceptional client service Ensure all processing is completed efficiently and in compliance with internal standards Communicate effectively with internal teams to resolve discrepancies or obtain required information Requirements Experience with EPIC is mandatory Previous experience in Personal Lines insurance processing or brokerage support Strong attention to detail and organizational skills Ability to work onsite 5 days per week in North York Excellent communication and teamwork skills Contact: If you're interested in this opportunity, feel free to reach out. If this role isn't the perfect fit, send an email to Alex, who can guide you toward more relevant opportunities. 👉🏻 [email protected]
What you’ll do
Process policy documents including renewals, cancellations, and endorsements while maintaining accurate client files. Support Account Managers with technical and administrative tasks to ensure exceptional client service.
Requirements
Mandatory experience with EPIC and previous background in Personal Lines insurance processing or brokerage support. Must be able to work onsite 5 days a week in North York with strong organizational skills.
Listed skills
- Customer servicePreferred
- TeamworkPreferred
- Attention to detailPreferred
- CommunicationPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- EPIC
- Personal Lines Insurance
- Policy Processing
- Administrative Support
- Client Service
- Documentation
- Attention To Detail
- Communication
- Teamwork
Job areas
- Finance & Accounting
- Customer Service & Support
- Administrative
Additional details
- Minimum experience
- 0+ years
- Apply by
- Sep 24, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level