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Personal Lines Insurance Account Manager

Manage a book of personal lines insurance business by handling renewals, quotes, and claims. Drive growth through cross-selling and up-selling while maintaining strong client relationships.

  • Hybrid
  • Toronto, ON
  • Posted Aug 12, 2026
  • Apply by Sep 11, 2026
  • 1 position

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Job summary

Personal Lines Account Manager - Insurance At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America. We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in Toronto. This role will be responsible for managing a book of personal lines business, and helping to drive growth while maintaining strong relationships with existing clients. 3 Reasons To Apply 🔑 Join a reputable brokerage on small but growing team. 💰 Competitive compensation package with benefits, and generous commission structure for new business and renewals. 🚗 Work From Home available after initial training. Responsibilities Client Service & Support: Respond quickly and professionally to telephone, email, and fax inquiries while ensuring the highest level of service. Account Management: Review renewals, provide quotes, and remarket policies as necessary to keep the portfolio competitive. Cross-Selling & Up-Selling: Identify and act on opportunities to cross-sell and up-sell products to maximize account growth. Claims & Endorsements: Handle endorsements, renewals, and claims, ensuring all necessary documentation is processed through EPIC and company portals. Desired Skills Minimum 3-5 years of experience in personal insurance account management. R.I.B.O. license required. Proficiency in Powerbroker is an asset. Strong knowledge of insurance carriers and portals. Excellent interpersonal, communication, and organizational skills. Proficient in MS Outlook, Excel, and Word. Contact If this role sounds like a good fit for you, please reach out directly at [email protected] to learn more.

What you’ll do

Manage a book of personal lines insurance business by handling renewals, quotes, and claims. Drive growth through cross-selling and up-selling while maintaining strong client relationships.

Requirements

Requires 3-5 years of experience in personal insurance account management and a valid R.I.B.O. license. Proficiency in Powerbroker and MS Office is highly desired.

Benefits

• Benefits • Commission Structure

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Personal Insurance Account Management
  • R.I.B.O. License
  • Powerbroker
  • Insurance Carrier Portals
  • Interpersonal Skills
  • Communication Skills
  • Organizational Skills
  • MS Outlook
  • MS Excel
  • MS Word

Job areas

  • Finance & Accounting
  • Sales
  • Customer Service & Support

Additional details

Minimum education
Professional degree
Minimum experience
2+ years
Apply by
Sep 11, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level