Personal Lines Insurance Account Manager

Personal Lines Account Manager - Insurance At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America. We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North York, ON. This role will be responsible for managing a book of personal lines business, helping to drive growth while maintaining strong relationships with existing clients. The successful candidate will report directly to the Personal Lines Manager. 3 Reasons To Apply 🔑 Join a reputable brokerage that values personal growth and offers career development opportunities. 💰 Competitive compensation package with benefits, RRSP matching, and more. 🚗 Hybrid work options available with flexibility to work from our Vaughan or North York locations. Responsibilities Client Service & Support: Respond quickly and professionally to telephone, email, and fax inquiries while ensuring the highest level of service. Account Management: Review renewals, provide quotes, and remarket policies as necessary to keep the portfolio competitive. Cross-Selling & Up-Selling: Identify and act on opportunities to cross-sell and up-sell products to maximize account growth. Claims & Endorsements: Handle endorsements, renewals, and claims, ensuring all necessary documentation is processed through EPIC and company portals. Desired Skills Minimum 3-5 years of experience in personal insurance account management. R.I.B.O. license required. Proficiency in EPIC brokerage system is essential. Strong knowledge of insurance carriers. Excellent interpersonal, communication, and organizational skills. Proficient in MS Outlook, Excel, and Word. Contact If this role sounds like a good fit for you, please reach out directly at [email protected] to learn more.

Manage a book of personal lines business by handling renewals, quotes, and policy remarketing. Provide high-level client support and identify opportunities for cross-selling and up-selling products.

Requires 3-5 years of experience in personal insurance account management and a valid R.I.B.O. license. Proficiency in the EPIC brokerage system and MS Office suite is essential.

• Benefits • RRSP Matching

Identified from the job description. Confirm important requirements above.

• Personal Insurance Account Management
• R.I.B.O. License
• EPIC Brokerage System
• Insurance Carrier Knowledge
• Interpersonal Skills
• Communication Skills
• Organizational Skills
• MS Outlook
• MS Excel
• MS Word

• Finance & Accounting
• Sales
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 24, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level