Credit and Collections Coordinator - Bilingual (2026-9634)

Montréal, QC
On-site
Posted Sep 25, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: High school
Apply by: Oct 23, 2026
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Conduct collection calls, review delinquent accounts, monitor payment risks, and reconcile customer accounts. Investigate billing issues and misapplied payments, resolve customer disputes, document communications, and collaborate with the accounts receivable team to meet collection targets and improve cash receipts.

Job details

At Johnston Equipment, we believe attitude is everything. Join a collaborative and dynamic team where your experience in credit and collections directly contributes to maximizing cash flow and minimizing risk — all while delivering exceptional customer service. Why Join Us? Over 65 years of industry leadership in material handling Competitive compensation and benefits Emphasis on work/life balance Professional development opportunities in a critical industry About The Role As the Credit and Collections Coordinator, you’ll leverage your interpersonal and analytical skills to support timely collections, accurate account management, and positive customer relationships. You'll act as a key liaison between our internal teams and customers, ensuring prompt resolutions to inquiries and disputes. Key Responsibilities Perform daily collection calls within assigned accounts Review delinquent accounts and initiate follow-up actions Investigate and resolve invoicing issues and misapplied payments Monitor accounts for late or missed payments and escalate risks as needed Reconcile and update customer accounts Collaborate with A/R team and management to streamline processes and improve cash receipts Ensure weekly and monthly collection targets are met Document all collection activities and customer communications in detail Respond promptly to customer inquiries and coordinate dispute resolution Your Impact By ensuring payments are collected promptly and professionally, you directly contribute to operational efficiency, cash flow health, and customer satisfaction. What You Bring Detail-oriented approach with strong prioritization and organizational skills Excellent communication and problem-solving abilities Strong customer service mindset and ability to work in a fast-paced environment Experience with credit/collections, account reconciliation, and billing systems If you're looking to grow in a supportive, innovative, and forward-moving organization, we’d love to hear from you. Apply now to make a meaningful impact with Johnston Equipment. Additional Qualifications Education Certificates & Designations, High School is required Skills Accounting Collections Computer Skills Committed to Customers, Develops and Maintains Relationships Demonstrates Functional Expertise, Strong Problem Solving Language, Bilingual English and French (Verbal and Written)

What you’ll do

Requirements

The role requires a high school education and experience with credit and collections, account reconciliation, and billing systems. Candidates should have strong communication, problem-solving, organizational, prioritization, and customer service skills, and be bilingual in English and French, verbally and in writing.