Front Counter Sales Representative

Job summary

Greet customers, answer product and service questions, prepare quotes, support sales decisions, and complete vehicle check-ins. Look up parts and pricing, process invoices and transactions, manage calls and appointments, maintain customer records, and coordinate with the shop team to provide a safe, organized, consistent customer experience.

Job details

If you enjoy working with customers, staying busy, and being part of a team, this role is a good fit. As a Front Counter Sales Representative, you’ll be the first point of contact in the store—helping customers choose the right products and services while keeping things moving. This is a temporary position with full-time hours for the duration of the contract. You’ll be part of a team that works together, supports each other, and delivers a consistent experience for every customer. Responsibilities Greet customers and assist with product and service inquiries Prepare quotes, explain options clearly, and support sales decisions Complete vehicle check-ins, including gathering mileage, tire condition, and service details (outdoors in all weather) Look up parts, pricing, and availability using internal systems Prepare invoices and process transactions accurately Answer calls, book appointments, and maintain accurate customer records Maintain a clean, organized, and safe work environment Work closely with the shop team to ensure a smooth customer experience Requirements Previous customer service and sales experience Interest in automotive (tires, basic vehicle knowledge, or parts lookup is an asset) Comfortable working indoors and outdoors in all weather conditions Strong communication skills with a practical, customer-first approach Ability to manage multiple tasks in a fast-paced environment Valid driver’s license is an asset Ability to lift 30–50 lbs as required Team-oriented and committed to working safely What We Offer Hourly wage: $20.56 Hands-on training to build confidence and practical skills A supportive, safety-focused team environment Opportunity to gain experience in the automotive industry Store Details Address:4280 MINTO RD Hours of Operation: Monday to Friday: 07:30 - 18:00 Satursday: 08:00 - 17:00 Multiple Training Dates Starting: September 14, 2026 Shifts will be scheduled within store operating hours and may include weekends. Hiring Process Shortlisted candidates will be contacted for an interview and may be invited for a guided tour of the store and service area. Candidates are considered for one location at a time. To help us review applications effectively, please apply to no more than two Kal Tire locations. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada. #jointeamkal

What you’ll do

Greet customers, answer product and service questions, prepare quotes, support sales decisions, and complete vehicle check-ins. Look up parts and pricing, process invoices and transactions, manage calls and appointments, maintain customer records, and coordinate with the shop team to provide a safe, organized, consistent customer experience.

Requirements

Previous customer service and sales experience is required, along with strong communication, a customer-first approach, and the ability to manage multiple tasks in a fast-paced environment. Automotive interest, comfort working indoors and outdoors in all weather, the ability to lift 30–50 pounds, and a team-oriented commitment to safety are expected; a valid driver's license is an asset.

Benefits

• Hands-On Training • Supportive Team Environment • Safety-Focused Work Environment • Automotive Industry Experience

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Sales · Preferred
• Communication · Preferred
• Occupational safety · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Product and Service Knowledge
• Quote Preparation
• Vehicle Check-Ins
• Parts Lookup
• Pricing and Availability Lookup
• Invoice Preparation
• Transaction Processing
• Appointment Booking
• Customer Record Management
• Communication
• Multitasking
• Automotive Knowledge
• Teamwork
• Workplace Safety
• Lifting Ability
• Valid Driver's License
• Automotive Industry
• Invoicing
• Team Oriented
• Setting Appointments
• Greeting Customers

Job areas

• Sales
• Customer Service & Support
• Retail
• Transportation
• Counter Sales Representative
• Car / Vehicle Sales Representative
• Commercial Sales Representatives
• Retail Salespersons