Front Counter Sales Representative

Front Counter Sales Representative Edson AB If you enjoy working with customers, staying busy, and being part of a team that gets things done, this role is a strong place to build your career. As a Front Counter Sales Representative, you’ll be the first point of contact in the store helping customers choose the right products and services, answering questions, and keeping things moving. It’s a mix of customer service, sales, and coordination with the shop team. From day one, you’ll have the training, equipment, and support to do your job safely and build your skills. Whether you’re starting out or looking to grow in the industry, you’ll have a clear path forward here. Responsibilities Help customers find the right tires and services based on their needs Prepare quotes, explain options clearly, and complete transactions Answer calls, book appointments, and keep customer records up to date Follow up on inquiries and convert leads into sales Work closely with the shop team to ensure a smooth customer experience Resolve customer concerns in a practical and professional way Maintain a clean, organized, and safe workspace Requirements 2+ years of experience in customer service or sales Strong communication skills and a practical, problem-solving approach Comfortable recommending products and closing sales Interest in the automotive industry (experience is an asset, not required) Organized and able to manage multiple tasks in a fast-paced environment Positive attitude and ability to work as part of a team Commitment to following safety processes What We Offer Starting wage: $21.00 per hour, with clear progression Health, dental, and vision benefits (for eligible roles) Employee Assistance Program RRSP and DPSP matching program Employee discounts on tires and services Ongoing training and development opportunities A stable, team-focused work environment with room to grow Hiring Process All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.

The Front Counter Sales Representative serves as the primary point of contact for customers, assisting with product selection, quotes, and service bookings. They also coordinate with the shop team to ensure a smooth customer experience and maintain an organized, safe workspace.

Candidates must have at least 2 years of experience in customer service or sales and possess strong communication and problem-solving skills. An interest in the automotive industry is preferred, along with the ability to manage multiple tasks in a fast-paced environment.

• Health benefits • Dental benefits • Vision benefits • Employee Assistance Program • RRSP matching • DPSP matching • Employee discounts

• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• OrganizationPreferred
• SalesPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Communication
• Problem-solving
• Product recommendation
• Closing sales
• Appointment booking
• Record keeping
• Organization
• Time management
• Safety compliance
• Teamwork
• Positivity
• Automotive Industry
• Customer Service
• Training And Development
• Employee Assistance Programs
• Problem Solving
• Coordinating
• Setting Appointments

• Retail
• Customer Service & Support
• Sales
• Trades
• Counter Sales Representative
• Car / Vehicle Sales Representative
• Commercial Sales Representatives
• Retail Salespersons

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week