Front Counter Sales Representative

If you enjoy working with customers, staying busy, and being part of a team, this role is a good fit. As a Front Counter Sales Representative, you’ll be the first point of contact in the store—helping customers choose the right products and services while keeping things moving. This is a temporary position with full-time hours for the duration of the contract. You’ll be part of a team that works together, supports each other, and delivers a consistent experience for every customer. Responsibilities Greet customers and assist with product and service inquiries Prepare quotes, explain options clearly, and support sales decisions Complete vehicle check-ins, including gathering mileage, tire condition, and service details (outdoors in all weather) Look up parts, pricing, and availability using internal systems Prepare invoices and process transactions accurately Answer calls, book appointments, and maintain accurate customer records Maintain a clean, organized, and safe work environment Work closely with the shop team to ensure a smooth customer experience Requirements Previous customer service and sales experience Interest in automotive (tires, basic vehicle knowledge, or parts lookup is an asset) Comfortable working indoors and outdoors in all weather conditions Strong communication skills with a practical, customer-first approach Ability to manage multiple tasks in a fast-paced environment Valid driver’s license is an asset Ability to lift 30–50 lbs as required Team-oriented and committed to working safely What We Offer Hourly wage: $20.56 Hands-on experience in customer service and automotive sales A supportive, team-focused work environment Opportunity to build practical skills in a fast-paced setting Store Details Address: 2180 ELK RD UNIT 100, WESTBANK (WEST KELOWNA) BC Hours of Operation: Monday to Friday: 7:30AM - 6:00PM Saturday, Sunday 8:00AM - 5:00PM Shifts will be scheduled within store operating hours and may include weekends. Hiring Process Shortlisted candidates will be contacted for an interview and may be invited for a guided tour of the store and service area. Candidates are considered for one location at a time. To help us review applications effectively, please apply to no more than two Kal Tire locations. All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada.

The representative acts as the first point of contact, assisting customers with product inquiries, quotes, and service bookings. They also perform vehicle check-ins, process invoices, and maintain a clean, safe work environment.

Candidates should have previous customer service and sales experience, along with an interest in automotive parts. The role requires the ability to work in various weather conditions and lift 30-50 lbs.

• Hands-on experience • Supportive work environment

• Customer servicePreferred
• TeamworkPreferred
• SalesPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Automotive knowledge
• Parts lookup
• Communication skills
• Invoicing
• Transaction processing
• Multitasking
• Vehicle check-ins
• Teamwork
• Automotive Knowledge
• Lifting Ability
• Valid Driver's License
• Automotive Sales
• Customer Service
• Communication
• Team Oriented
• Setting Appointments
• Greeting Customers

• Customer Service & Support
• Retail
• Sales
• Trades
• Counter Sales Representative
• Car / Vehicle Sales Representative
• Commercial Sales Representatives
• Retail Salespersons

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week