Kalaivani Umesh Chander

Certified Professional Coder (CPC) with 11+ years of healthcare experience spanning medical coding, clinical laboratory operations, and quality management. Skilled in ICD-10-CM, CPT, HCPCS coding, clinical documentation review, diagnostic testing, and laboratory quality control. Experienced in ED/E&M coding, medical records analysis, compliance standards, and healthcare workflows. Strong background in microbiology with proven abilities in accuracy monitoring, process improvement, training, and cross-functional healthcare collaboration.

• Attention to detail
• data management
• EnglishAdvanced
• Microsoft OfficeAdvanced
• Microsoft OutlookAdvanced
• Problem solving
• Project Coordination

1. Medical Lab Technologist

   Microtech Clinical Lab

   Jul 2019 to Present

   India

   Perform routine and specialized diagnostic laboratory testing across Clinical Microbiology, Hematology, Clinical Chemistry, and Histopathology disciplines.  Process and analyze a wide range of biological specimens, including blood, urine, sputum, stool, tissue samples, and body fluids, following established laboratory protocols.  Conduct microbiological investigations including specimen culture, organism identification, isolation techniques, and antimicrobial susceptibility testing.  Execute hematology procedures including CBC analysis, coagulation testing, blood grouping, and peripheral blood smear examination.  Perform biochemical testing using automated analyzers and manual laboratory techniques to support accurate clinical diagnosis.  Assist with histopathology workflows, including tissue processing, slide preparation, staining procedures, and specimen quality verification.  Operate, calibrate, maintain, and troubleshoot laboratory instruments to ensure reliable and accurate test performance.  Review, validate, document, and report laboratory results while maintaining accuracy, confidentiality, and regulatory compliance.  Implement laboratory quality assurance (QA) and quality control (QC) procedures, including proficiency testing, quality monitoring, and corrective actions.  Maintain compliance with laboratory safety standards, infection prevention protocols, and hazardous material handling procedures

2. Medical Lab Technologist

   Microtech Clinical Lab

   Jul 2019 to Present

   • Perform routine and specialized diagnostic laboratory testing across Clinical Microbiology, Hematology, Clinical Chemistry, and Histopathology disciplines. • Process and analyze a wide range of biological specimens, including blood, urine, sputum, stool, tissue samples, and body fluids, following established laboratory protocols. • Conduct microbiological investigations including specimen culture, organism identification, isolation techniques, and antimicrobial susceptibility testing. • Execute hematology procedures including CBC analysis, coagulation testing, blood grouping, and peripheral blood smear examination. • Perform biochemical testing using automated analyzers and manual laboratory techniques to support accurate clinical diagnosis. • Assist with histopathology workflows, including tissue processing, slide preparation, staining procedures, and specimen quality verification. • Operate, calibrate, maintain, and troubleshoot laboratory instruments to ensure reliable and accurate test performance. • Review, validate, document, and report laboratory results while maintaining accuracy, confidentiality, and regulatory compliance. • Implement laboratory quality assurance (QA) and quality control (QC) procedures, including proficiency testing, quality monitoring, and corrective actions. • Maintain compliance with laboratory safety standards, infection prevention protocols, and hazardous material handling procedures. • Prepare and update laboratory documentation, standard operating procedures (SOPs), quality records, and technical reports. • Monitor laboratory inventory, manage reagent and consumable requirements, and support efficient resource utilization. • Train and mentor laboratory staff on testing procedures, equipment operation, safety practices, and quality standards. • Collaborate with physicians, pathologists, and healthcare teams by providing accurate laboratory data to support clinical decision-making. • Participate in laboratory audits, accreditation activities, and continuous quality improvement initiatives to enhance operational efficiency and patient care standards.

3. Senior Medical Coder

   E4E Healthcare

   Jul 2013 to Sep 2013

   • Coded Emergency Department (ED) and E/M charts using ICD-10-CM and CPT coding standards. • Reviewed medical documentation to assign accurate diagnosis and procedure codes. • Managed multiple client accounts while maintaining quality, compliance, and productivity benchmarks. • Identified coding discrepancies and provided recommendations to improve accuracy. • Collaborated with quality teams to resolve coding-related issues and reduce errors.

4. Senior Medical Coder

   AGS Health

   Jan 2013 to May 2013

   • Led project initiation activities, workflow allocation, and coder coordination to support operational goals. • Trained and guided new medical coders on ED, E/M coding concepts, and industry guidelines. • Managed client communications, escalations, and coding-related queries to ensure timely resolution. • Performed quality reviews and supported process improvements for enhanced coding accuracy.

5. Medical Coder / Quality Control Analyst

   Omega Healthcare

   Jul 2011 to Jan 2013

   • Reviewed and coded ER, E/M, and diagnostic service claims in accordance with ICD-10-CM and CPT guidelines. • Conducted quality audits and feedback sessions to improve coder performance and compliance. • Achieved and maintained 97% coding accuracy while meeting productivity expectations. • Validated medical documentation and ensured appropriate code assignment. • Supported client requirements through accurate claim processing and timely issue resolution.

6. Medical Coder

   Intelenet Global Services

   Jan 2010 to Jan 2011

7. External Guest Lecturer – Microbiology

   Doctor’s College of Nursing

   Jan 2009 to Jan 2010

1. Madras Christian College, University of Madras

   Master of Science in Microbiology, Microbiology

   India

   2007 to 2009

2. Madras Christian College

   Master of Science, Microbiology

   India

   2009

   University of Madras

3. Madras Christian College, University of Madras

   Master of Science, Microbiology

   India

   2009

4. JJ College of Arts and Science

   Bachelor of Science, Microbiology

   India

   2007

   Bharathidasan University

5. JJ College of Arts and Science, Bharathidasan University

   Bachelor of Science, Microbiology

   India

   2007

• Certified Professional Coder (CPC)

  AAPC