Urgent: Mystery Auditor / Secret Shopper Opportunities

Job summary

The Mystery Auditor will visit assigned locations to evaluate customer experience, service standards, and site presentation. They are responsible for completing and submitting objective feedback reports while maintaining confidentiality.

Job details

Job Type: Casual Ad Hoc Assignment Opportunity Compensation: $60 per successfully completed assignment, with additional compensation available for select locations based on travel distance. Estimated Time Commitment: Approximately 2 hours per assignment Locations: Various locations across Canada We are urgently seeking reliable and detail-oriented individuals to participate in casual, ad hoc Mystery Auditor assignments across Canada. Mystery Auditors visit assigned locations and evaluate the customer experience, service standards, and overall site presentation based on provided guidelines. Each assignment takes approximately 2 hours to complete and pays a minimum of $60 per successfully completed assignment. Additional compensation may be offered for assignments requiring longer travel distances. Compensation will be confirmed before the assignment is accepted. This opportunity is ideal for individuals who are observant, professional, and able to provide clear, objective feedback. Current Priority Locations: Fort St. John, BC Vancouver Island, BC — Victoria, Duncan & Nanaimo Greater Montreal, QC — Châteauguay & Vaudreuil-Dorion Ottawa, ON London, ON Oshawa, ON Peterborough, ON Sault Ste. Marie, ON Yellowknife, NT Winnipeg, MB Thompson, MB Prince Albert, SK Red Deer, AB Responsibilities: Visit an assigned location as a Mystery Auditor/Secret Shopper Observe and assess the customer experience based on provided instructions Complete and submit a brief report or feedback form after the visit Maintain confidentiality regarding the assignment Communicate professionally and meet assignment deadlines Qualifications: Must be the age of majority in the applicable province or territory Strong attention to detail Reliable, professional, and punctual Able to follow instructions and provide objective feedback Access to email and phone for assignment communication Previous customer service, retail, hospitality, security, or auditing experience is an asset but not required Additional Information: Interested individuals will be added to our contact list and may be contacted when assignments become available in their area. Selected individuals may be engaged as independent contractors for individual assignments, subject to completion of required onboarding documentation. Assignments are offered on an as-needed basis and are not guaranteed and will depend on business needs and location requirements. Individuals may accept or decline available assignments When applying, applicants should clearly indicate the specific city or location(s) they are willing and able to service #GTHP Why Join Guardteck Growth Potential We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance. Learn & Develop Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth. Strong Team Environment Be part of a team that communicates clearly, supports one another, and shows up ready to perform. Purpose Driven Work Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day. Recognition & Appreciation We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team. If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you. Ready to be awesome? Apply today and help us build something special. Guardteck is an equal opportunity employer. We value diversity and are committed to an inclusive workplace for all.

What you’ll do

The Mystery Auditor will visit assigned locations to evaluate customer experience, service standards, and site presentation. They are responsible for completing and submitting objective feedback reports while maintaining confidentiality.

Requirements

Applicants must be of legal age in their province or territory and possess strong attention to detail. They must be reliable, professional, and have access to email and a phone for communication.

Benefits

• Growth potential
• Learning and development
• Recognition and appreciation

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• punctuality · Preferred
• Communication · Preferred
• Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Attention to detail
• Observation
• Reporting
• Communication
• Punctuality
• Professionalism
• Customer service
• Auditing
• Workplace Inclusivity
• Service Standards
• Customer Service
• Confidentiality
• Leadership
• Mystery Shopping
• Operations
• Detail Oriented

Job areas

• Security & Safety
• Customer Service & Support
• Retail
• Mystery Shopper
• Survey and Market Research Interviewers
• Sales and Related Workers, All Other

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