[HCM GNOC] Network Engineer
The role involves monitoring and troubleshooting global network services, including IPVPN, cloud services, and international voice services. The engineer will also handle configuration, testing, and general customer support to improve service quality.
- On-site
- Engineer, BC
- Posted Jul 28, 2026
- Apply by Aug 27, 2026
- 1 position
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Job summary
Background KDDI HCM-GNOC is the core operation and engineering center for KDDI’s global services including network, SI and cloud/security solutions. KDDI HCM-GNOC is now planning to expand our business field further, and is looking for many talented and enthusiastic persons. Working Description '- Troubleshooting the Global services network, such as internet VPN, IPVPN, etc. Monitoring and troubleshooting cloud services and international voice services. Monitoring and troubleshooting the Customer's Network. Configuration and testing on IPVPN and other services. Service quality improvement. Any other customer support. Requirement - Expertise on IT, Network, Telecommunication. Basic knowledge on L2/L3, security operation and IT admin. Fluent in Englisht (writing, reading, speaking, listening) Communication skills, teamwork skills. Positive thinking, cooperative for stake holder, eager to learn. Can contribute to company and team. Work with attitude "learn from trouble, change trouble to chance". Working location HCM GNOC (Ho Chi Minh Global Network Operations Center) Lot 42, Street No.3, QTSC, Trung My Tay Ward, Ho Chi Minh City, VN Working hour - Roating shift working: Morning shift: 06:00 - 14:00; Afternoon shift: 14:00 - 22:00; Night shift: 22:00 - 06:00 (Include weekends and national holidays). Or 08:00 - 17:00 (Monday - Friday). Average working 40 hours/week. Salary Start from 400 USD (Entry level) Shift allowance Benefit - Two times bonus/years. Regularly company activities. Holiday Based on Labor Code and company policy. Social Welfare Based on Labor Code and company policy. "}}" id="text-da0e9aa49d" class="cmp-text"> Background KDDI HCM-GNOC is the core operation and engineering center for KDDI’s global services including network, SI and cloud/security solutions. KDDI HCM-GNOC is now planning to expand our business field further, and is looking for many talented and enthusiastic persons. Working Description '- Troubleshooting the Global services network, such as internet VPN, IPVPN, etc. Monitoring and troubleshooting cloud services and international voice services. Monitoring and troubleshooting the Customer's Network. Configuration and testing on IPVPN and other services. Service quality improvement. Any other customer support. Requirement - Expertise on IT, Network, Telecommunication. Basic knowledge on L2/L3, security operation and IT admin. Fluent in Englisht (writing, reading, speaking, listening) Communication skills, teamwork skills. Positive thinking, cooperative for stake holder, eager to learn. Can contribute to company and team. Work with attitude "learn from trouble, change trouble to chance". Working location HCM GNOC (Ho Chi Minh Global Network Operations Center) Lot 42, Street No.3, QTSC, Trung My Tay Ward, Ho Chi Minh City, VN Working hour - Roating shift working: Morning shift: 06:00 - 14:00; Afternoon shift: 14:00 - 22:00; Night shift: 22:00 - 06:00 (Include weekends and national holidays). Or 08:00 - 17:00 (Monday - Friday). Average working 40 hours/week. Salary Start from 400 USD (Entry level) Shift allowance Benefit - Two times bonus/years. Regularly company activities. Holiday Based on Labor Code and company policy. Social Welfare Based on Labor Code and company policy. Background KDDI HCM-GNOC is the core operation and engineering center for KDDI’s global services including network, SI and cloud/security solutions. KDDI HCM-GNOC is now planning to expand our business field further, and is looking for many talented and enthusiastic persons. Working Description '- Troubleshooting the Global services network, such as internet VPN, IPVPN, etc. Monitoring and troubleshooting cloud services and international voice services. Monitoring and troubleshooting the Customer's Network. Configuration and testing on IPVPN and other services. Service quality improvement. Any other customer support. Requirement - Expertise on IT, Network, Telecommunication. Basic knowledge on L2/L3, security operation and IT admin. Fluent in Englisht (writing, reading, speaking, listening) Communication skills, teamwork skills. Positive thinking, cooperative for stake holder, eager to learn. Can contribute to company and team. Work with attitude "learn from trouble, change trouble to chance". Working location HCM GNOC (Ho Chi Minh Global Network Operations Center) Lot 42, Street No.3, QTSC, Trung My Tay Ward, Ho Chi Minh City, VN Working hour - Roating shift working: Morning shift: 06:00 - 14:00; Afternoon shift: 14:00 - 22:00; Night shift: 22:00 - 06:00 (Include weekends and national holidays). Or 08:00 - 17:00 (Monday - Friday). Average working 40 hours/week. Salary Start from 400 USD (Entry level) Shift allowance Benefit - Two times bonus/years. Regularly company activities. Holiday Based on Labor Code and company policy. Social Welfare Based on Labor Code and company policy. Tel +84 (028) 3714 5151 Mail [email protected] Person in charge HR department
What you’ll do
The role involves monitoring and troubleshooting global network services, including IPVPN, cloud services, and international voice services. The engineer will also handle configuration, testing, and general customer support to improve service quality.
Requirements
Candidates must have expertise in IT, networking, and telecommunications, with basic knowledge of L2/L3 and security operations. Fluency in English and a positive, cooperative attitude toward learning and teamwork are required.
Benefits
• Two times bonus per year • Regular company activities • Holiday based on Labor Code and company policy • Social Welfare based on Labor Code and company policy • Shift allowance
Listed skills
- TeamworkPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Network Troubleshooting
- IPVPN
- Internet VPN
- Cloud Services Monitoring
- International Voice Services
- L2/L3 Networking
- Security Operations
- IT Administration
- English Proficiency
- Communication Skills
- Teamwork
Job areas
- Technology
- Engineering
- Customer Service & Support
- Software
Additional details
- Minimum experience
- 0+ years
- Apply by
- Aug 27, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
