Appliance Sales Associate

Job summary

Drive appliance sales through customer engagement, expert product advice, and suggestive selling. Manage the full sales cycle from preparing estimates to following up on deliveries and resolving customer complaints.

Job details

Job Description Working 10-20 hours per week, the Part Time Appliance Sales Associate is focused on maintaining department standards, assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Part Time Appliance Sales Associate provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position you will receive wage starting at $16.15 with incentive opportunities for sales of Extended Protection Plans. Responsibilities Responsibilities: Drive sales through engagement of customers, suggestive selling, and sharing product knowledge. Provide face-to-face assistance to customers with specialized and sound advice on all home appliance products as well as supporting products, warranty plans, pickup and delivery options, and payment and financing options, with the focus being on closing the sale. Work with a wide range of customers, including builders, designers, rental management companies, and homeowners to sell a wide range of appliance products. Prepare estimates, close the sale, and follow up on deliveries. Assist Customers with special orders and install sales. Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints. Meet personal and team productivity targets, achieving the weekly, monthly, and annual sales targets while meeting margin goals. Qualifications Qualifications: Professional Sales Experience with the proven ability to close the sale. Sales Experience in a fast-paced customer service and sales environment in Retail, Appliance Sales experience is an asset. Ability to work a flexible schedule including evenings and weekends. Adherence to company policies and procedures You will have to pass a standard background check. What we offer: A safe work environment Wellness program Scholarship and Bursaries Employee and Family Assistance Plan Employee discount Health and Dental Benefits RRSP (Registered Retirement Savings Program) contribution Continuous learning and Career advancement

What you’ll do

Drive appliance sales through customer engagement, expert product advice, and suggestive selling. Manage the full sales cycle from preparing estimates to following up on deliveries and resolving customer complaints.

Requirements

Requires professional sales experience with a proven ability to close sales in a fast-paced retail environment. Candidates must be available for a flexible schedule including evenings and weekends and pass a background check.

Benefits

• Safe work environment • Wellness program • Scholarship and Bursaries • Employee and Family Assistance Plan • Employee discount • Health and Dental Benefits • RRSP contribution • Continuous learning • Career advancement

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Product Knowledge
• Suggestive Selling
• Closing Sales
• Relationship Management
• Estimating
• Conflict Resolution

Job areas

• Retail
• Sales
• Customer Service & Support