Installation Services Sales Specialist- Kitchens

Job summary

Assist customers with installation service projects by assessing their needs, recommending suitable solutions, and providing expert product advice. Drive sales by preparing quotes and material lists, following up with customers, meeting sales targets, and resolving customer concerns.

Job details

Job Description The Installation Service Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position you will receive a base salary plus commission following a probationary period Responsibilities Drive sales through engagement of customers, suggestive selling, and sharing product knowledge Clarify and understand customers’ needs and suggest the best solution(s) for their projects Maintain knowledge of current sales and promotions Take initiative and confidently direct customer interactions Achieve weekly, monthly, and annual sales targets Produce quotes, material lists and follow-up with customers Demonstrate high standards of safety and customer service Resolve customer challenges quickly and efficiently Continually learn about products and market conditions Qualifications Strong leadership abilities with a positive attitude, enthusiasm, and a drive for success. Customer-focused mindset with a deep understanding of its importance in achieving business goals. A background in business training, sales, and customer service is preferred. Strong foundation in management and the ability to solve problems independently. Excellent verbal and written communication skills; bilingual (English/French). Ability to manage multiple projects simultaneously while meeting deadlines and sales targets. Proficient in Microsoft Office and adaptable to learning new software systems. A valid driver’s license and willingness to travel to customer sites. Knowledge of building materials and the construction process is an asset. About Us Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly. We appreciate your interest in our company however only those candidates selected for an interview will be contacted. About The Team Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

What you’ll do

Assist customers with installation service projects by assessing their needs, recommending suitable solutions, and providing expert product advice. Drive sales by preparing quotes and material lists, following up with customers, meeting sales targets, and resolving customer concerns.

Requirements

The role calls for strong customer service, sales, communication, leadership, and independent problem-solving abilities, along with the ability to manage multiple projects and meet deadlines. A business, sales, or customer service background is preferred; Microsoft Office proficiency, a valid driver’s license, willingness to travel to customer sites, and English-French bilingual ability are also specified, while building materials or construction knowledge is an asset.

Listed skills

• Sales · Preferred
• Customer service · Preferred
• Product Knowledge · Preferred
• Problem solving · Preferred
• Leadership · Preferred
• written communication · Preferred
• Project management · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Needs Assessment
• Suggestive Selling
• Product Knowledge
• Sales Target Achievement
• Quote Preparation
• Material List Preparation
• Customer Follow-Up
• Problem-Solving
• Leadership
• Verbal Communication
• Written Communication
• Project Management
• Microsoft Office
• Construction Knowledge

Job areas

• Sales
• Customer Service & Support
• Retail
• Construction

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