Regional Manager

Job summary

Coach franchise partners to improve sales, profitability, and business performance by analyzing store-level P&Ls and KPIs and setting measurable improvement plans. Conduct store visits and business reviews, uphold brand and food safety standards, and partner with franchisees and internal teams to support sustainable growth.

Job details

Regional Manager, British Columbia – Chatime Canada About the Role Kevito Group is seeking a results-driven Regional Manager to support the Chatime Canada franchise network across British Columbia. Our Regional Managers serve as Business Coaches, Operational Excellence Leaders, and Strategic Partners, helping Franchise Partners build stronger, more profitable, and sustainable businesses. The ideal candidate combines multi-unit operational experience with strong business acumen, analytical thinking, and a passion for developing people and driving results. Key Responsibilities Business Coaching & Performance Coach Franchise Partners to improve sales, profitability, and overall business performance. Analyze store-level P&Ls and KPIs to identify trends, risks, and growth opportunities. Develop actionable improvement plans with measurable goals and follow-up accountability. Strengthen franchisee and store management capabilities through regular coaching and business reviews. Operational Excellence Ensure consistent execution of brand standards, food safety, and guest experience expectations. Conduct regular store visits focused on operational performance, coaching, and continuous improvement. Identify opportunities to improve labour productivity, inventory management, waste reduction, and operational efficiency. Support marketing campaigns, product launches, and operational initiatives. Strategic Franchise Partnership Build trusted relationships with Franchise Partners and understand their business objectives and challenges. Lead quarterly business reviews and support annual business planning. Proactively identify business risks and opportunities for sustainable growth. Collaborate with cross-functional teams to support franchisee success. Qualifications 3+ years of multi-unit management experience, preferably in QSR, foodservice, franchising, or retail. Strong understanding of P&L management, sales drivers, labour, and profitability. Proven ability to coach, influence, and develop people and business performance. Strong analytical, problem-solving, communication, and relationship-building skills. Ability to work independently and manage multiple locations and priorities. Valid driver's licence, reliable vehicle, and willingness to travel throughout British Columbia. High-performing Store Managers or General Managers with strong business acumen and leadership potential are encouraged to apply. What We Offer Competitive base salary of $70,000–$80,000 annually Performance-based annual bonus Vehicle allowance Extended health and dental benefits Paid vacation and employee discounts Professional development and career advancement opportunities Why Join Us? Join Kevito Group and help shape the future of Chatime Canada's franchise operations. You'll have the opportunity to work closely with business owners, drive operational excellence, and make a meaningful impact across our franchise network. If you're a commercially minded operations leader who enjoys developing people, building strong partnerships, and driving measurable results, we'd love to hear from you.

What you’ll do

Coach franchise partners to improve sales, profitability, and business performance by analyzing store-level P&Ls and KPIs and setting measurable improvement plans. Conduct store visits and business reviews, uphold brand and food safety standards, and partner with franchisees and internal teams to support sustainable growth.

Requirements

Requires at least three years of multi-unit management experience, preferably in quick-service restaurants, foodservice, franchising, or retail, along with strong P&L knowledge and the ability to coach and develop people. Candidates must be able to manage multiple locations independently and have a valid driver's licence, a reliable vehicle, and willingness to travel throughout British Columbia.

Benefits

• Performance-Based Annual Bonus
• Vehicle Allowance
• Extended Health and Dental Benefits
• Paid Vacation
• Employee Discounts
• Professional Development
• Career Advancement Opportunities

Listed skills

• Problem solving · Preferred
• Operational Excellence · Preferred
• Food safety · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Multi-Unit Management
• Business Coaching
• P&L Management
• KPI Analysis
• Operational Excellence
• Franchise Management
• Sales Performance
• Profitability Management
• Labour Productivity
• Inventory Management
• Food Safety
• Strategic Planning
• People Development
• Problem-Solving
• Communication
• Relationship Building

Job areas

• Management & Leadership
• Retail
• Food & Beverage
• Hospitality
• Sales

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