Field Sales Market Leader-Ottawa/Gatineau- Bilingual (French/English)

Market Leader Bilingual French/ English – Kognitive Sales Solutions Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, operational execution, and sales performance across assigned territories and client programs. This is a dual-role position that combines frontline leadership responsibilities with active participation in direct sales and customer acquisition activities. The Market Leader is responsible for leading and supporting field teams while also participating in retail sales execution, promotional campaigns, and customer interactions as required by business needs. Responsibilities Oversee and support a field team of approximately 6–10 Field Marketing Representatives and Assistant Market Leaders across assigned territories Support scheduling, shift coverage, attendance management, workforce coordination, and field productivity • Conduct coaching, performance management, accountability discussions, and ongoing team development Monitor operational KPIs, sales performance, customer experience standards, and execution quality Actively participate in direct sales, customer acquisition, and promotional execution within retail locations Maintain operational reporting, coaching documentation, attendance tracking, and compliance records Support recruitment, onboarding, training, and mentorship initiatives Act as a liaison between field teams, store leadership, and management to support operational consistency Identify operational gaps, staffing concerns, and performance issues while supporting corrective action plans Support territory planning, workforce allocation, and promotional execution during high-volume periods Build and maintain positive relationships with retail partners, store leadership, and internal management teams Keys to success: · Outgoing, personable, enjoys interacting with people Required Bilingual speaker only- French/ English · Customer service or sales experience an asset · Comfortable delivering key messages · Strong listening and communication skills · Work well independently and within a team · Comfortable completing a criminal and credit background check Compensation: Base wage $17.60-$22/hour PLUS uncapped commission Full Time -schedule Kognitive Core Values: · Trust & Respect: Foster an environment built on trust and mutual respect, promoting open communication and collaboration. · Commitment to Excellence: Demonstrate a dedication to achieving high standards and continuous improvement in processes and practices. · Growth Minded: Embrace a mindset that values learning, development, and adaptability to drive personal and organizational growth. · Solution Oriented: Approach challenges with a proactive and solutions-focused mindset, identifying opportunities for improvement. · Dynamic & Fun: Cultivate a workplace culture that is dynamic, energetic, and enjoyable, promoting positivity and team spirit. We thank all applicants for their interest, but only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer. If you need any type of accommodation, please let us know. Our hiring process may include AI screening for keywords and minimum qualifications. Recruiters review all results and make all hiring decisions.

The Market Leader oversees retail field operations, team performance, and staffing across assigned territories while actively participating in direct sales and customer acquisition. They are responsible for coaching team members, monitoring operational KPIs, and maintaining relationships with retail partners.

Candidates must be bilingual in French and English and possess strong communication and interpersonal skills. Previous experience in customer service or sales is considered an asset, and the role requires the ability to pass a criminal and credit background check.

• Customer servicePreferred
• Problem solvingPreferred

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Retail Sales
• Customer Acquisition
• Performance Management
• Staffing Coordination
• Operational Reporting
• Coaching
• Communication Skills
• Bilingualism
• Territory Planning
• Workforce Management
• Customer Service
• Relationship Building
• Problem Solving
• Promotional Campaigns
• Energetic
• Accountability
• Growth Mindedness
• Solution-Oriented
• Talent Recruitment
• Positivity
• Bilingual (French/English)
• Planning
• Adaptability
• Artificial Intelligence
• Multilingualism
• Management
• Customer Acquisition Management
• Communication
• Continuous Improvement Process
• Direct Selling
• Field Marketing
• Sales
• Leadership
• Key Performance Indicators (KPIs)
• Learning Development
• Mentorship
• Employee Onboarding
• Operations
• Team Building
• Team Performance Management
• Scheduling
• Coordinating

• Sales
• Retail
• Management & Leadership
• Customer Service & Support
• Bilingual Sales Manager
• Sales Lead
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week