Field Sales Market Leader

Job summary

The Market Leader oversees retail field operations, team performance, and staffing while actively participating in direct sales and customer acquisition. They are responsible for coaching team members, monitoring operational KPIs, and maintaining relationships with retail partners.

Job details

Market Leader – Kognitive Sales Solutions Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, operational execution, and sales performance across assigned territories and client programs. This is a dual-role position that combines frontline leadership responsibilities with active participation in direct sales and customer acquisition activities. The Market Leader is responsible for leading and supporting field teams while also participating in retail sales execution, promotional campaigns, and customer interactions as required by business needs. Responsibilities Oversee and support a field team of approximately 6–10 Field Marketing Representatives and Assistant Market Leaders across assigned territories Support scheduling, shift coverage, attendance management, workforce coordination, and field productivity Conduct coaching, performance management, accountability discussions, and ongoing team development Monitor operational KPIs, sales performance, customer experience standards, and execution quality Actively participate in direct sales, customer acquisition, and promotional execution within retail locations Maintain operational reporting, coaching documentation, attendance tracking, and compliance records Support recruitment, onboarding, training, and mentorship initiatives Act as a liaison between field teams, store leadership, and management to support operational consistency Identify operational gaps, staffing concerns, and performance issues while supporting corrective action plans Support territory planning, workforce allocation, and promotional execution during high-volume periods Build and maintain positive relationships with retail partners, store leadership, and internal management teams Keys to success: · Outgoing, personable, enjoys interacting with people · Customer service or sales experience an asset · Comfortable delivering key messages · Strong listening and communication skills · Work well independently and within a team · Comfortable completing a criminal and credit background check Kognitive Core Values: · Trust & Respect: Foster an environment built on trust and mutual respect, promoting open communication and collaboration. · Commitment to Excellence: Demonstrate a dedication to achieving high standards and continuous improvement in processes and practices. · Growth Minded: Embrace a mindset that values learning, development, and adaptability to drive personal and organizational growth. · Solution Oriented: Approach challenges with a proactive and solutions-focused mindset, identifying opportunities for improvement. · Dynamic & Fun: Cultivate a workplace culture that is dynamic, energetic, and enjoyable, promoting positivity and team spirit. Compensation: Base wage $17.60-$22/hr PLUS uncapped commission Full time schedule We thank all applicants for their interest, but only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer. If you need any type of accommodation, please let us know. Our hiring process may include AI screening for keywords and minimum qualifications. Recruiters review all results and make all hiring decisions.

What you’ll do

The Market Leader oversees retail field operations, team performance, and staffing while actively participating in direct sales and customer acquisition. They are responsible for coaching team members, monitoring operational KPIs, and maintaining relationships with retail partners.

Requirements

Candidates should have experience in sales or customer service and possess strong communication and listening skills. The role requires the ability to work both independently and within a team, as well as the ability to pass a criminal and credit background check.

Listed skills

• Training · Preferred
• Mentorship · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Communication Skills · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Retail Sales
• Customer Acquisition
• Performance Management
• Operational Reporting
• Staffing Coordination
• Coaching
• Communication Skills
• Workforce Management
• Relationship Building
• Promotional Execution
• Compliance Monitoring
• Training
• Mentorship
• Territory Planning
• Promotional Campaigns
• Energetic
• Accountability
• Growth Mindedness
• Solution-Oriented
• Talent Recruitment
• Positivity
• Planning
• Adaptability
• Artificial Intelligence
• Management
• Customer Acquisition Management
• Customer Service
• Communication
• Continuous Improvement Process
• Direct Selling
• Field Marketing
• Sales
• Leadership
• Key Performance Indicators (KPIs)
• Learning Development
• Employee Onboarding
• Operations
• Team Building
• Team Performance Management
• Scheduling
• Coordinating

Job areas

• Sales
• Retail
• Management & Leadership
• Customer Service & Support
• Marketing
• Market Leader
• Sales Lead
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel