Opens LinkedIn
- Employment type
- Contract
- Experience level
- Senior · 5+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available
Job summary
Provide L3 production support and enhancements for telecom business applications, including troubleshooting complex incidents, defects, and performance issues. Develop and deploy minor enhancements and regulatory changes, support integrations and database components, perform root cause analysis, and participate in releases, deployments, and on-call support.
Job details
Job Title: Application Support Developer (L3) Location: Brampton, ON (Hybrid) Experience: 6–10 Years Role Overview We are seeking an Application Support Developer (L3) to provide production support and deliver enhancements for telecom business applications. Key Responsibilities Provide L3 support and enhancements for telecom business applications. Troubleshoot complex production incidents, defects, and performance issues. Develop, test, and deploy minor enhancements and regulatory changes. Support integrations, interfaces, middleware, and database components. Perform root cause analysis and implement permanent fixes. Participate in releases, deployments, and on-call support. Required Skills IBM iSeries (RPG/RPGLE/COBOL) and/or Java development. Oracle Database, SQL, and DB2. IBM MQ, OSB, WebLogic, APIs, and Web Services. Linux/Unix environments. SDLC, code management, and change management processes. Preferred Qualifications Telecom billing, provisioning, or enterprise portal experience. Production support experience in 24x7 environments.
What you’ll do
Provide L3 production support and enhancements for telecom business applications, including troubleshooting complex incidents, defects, and performance issues. Develop and deploy minor enhancements and regulatory changes, support integrations and database components, perform root cause analysis, and participate in releases, deployments, and on-call support.
Requirements
The role seeks 6–10 years of experience and requires IBM iSeries development using RPG/RPGLE/COBOL and/or Java, along with Oracle Database, SQL, and DB2. Candidates should also have experience with IBM MQ, OSB, WebLogic, APIs, web services, Linux/Unix, SDLC, code management, and change management; telecom and 24x7 production support experience are preferred.
Listed skills
- SQL · Preferred
- COBOL · Preferred
- Java · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- IBM iSeries
- RPG
- RPGLE
- COBOL
- Java
- Oracle Database
- SQL
- DB2
- IBM MQ
- OSB
- WebLogic
- APIs
- Web Services
- Linux/Unix
- Production Support
- Telecom Applications
Job areas
- Technology
- Software
- Customer Service & Support
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