Opens LinkedIn
- Employment type
- Contract
- Experience level
- Senior · 5+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available
Job summary
Provide L3 production support for telecom business applications by resolving complex incidents, defects, and performance issues, and delivering minor enhancements and regulatory changes. Support integrations and database components, implement permanent fixes through root cause analysis, and participate in releases, deployments, and on-call support.
Job details
Title: Application Support Developer (L3) Location: Brampton, ON (Hybrid) Position type: Contract Job Summary: Provide L3 support and enhancement delivery for telecom business applications. Analyze and resolve complex production incidents, defects, and performance issues. Develop, test, and deploy minor enhancements and regulatory changes. Support integrations, interfaces, middleware, and database components. Perform root cause analysis and implement permanent fixes. Participate in release, deployment, and on-call support activities. Required Skills: IBM iSeries (RPG/RPGLE/COBOL) and/or Java development experience Oracle Database, SQL, DB2 IBM MQ, OSB, WebLogic, APIs, Web Services Linux/Unix environment SDLC, Code Management, and Change Management processes Preferred: Telecom billing, provisioning, or enterprise portal experience. Production support experience in 24x7 environments.
What you’ll do
Provide L3 production support for telecom business applications by resolving complex incidents, defects, and performance issues, and delivering minor enhancements and regulatory changes. Support integrations and database components, implement permanent fixes through root cause analysis, and participate in releases, deployments, and on-call support.
Requirements
Experience with IBM iSeries technologies such as RPG, RPGLE, or COBOL, and/or Java development is required, along with experience in databases, middleware, APIs, and Linux/Unix environments. Familiarity with SDLC, code and change management, telecom billing or provisioning, enterprise portals, and 24x7 production support is preferred.
Listed skills
- SQL · Preferred
- COBOL · Preferred
- Root Cause Analysis · Preferred
- Java · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- IBM iSeries
- RPG
- RPGLE
- COBOL
- Java
- Oracle Database
- SQL
- DB2
- IBM MQ
- OSB
- WebLogic
- APIs
- Web Services
- Linux/Unix
- Production Support
- Root Cause Analysis
Job areas
- Technology
- Software
- Customer Service & Support
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