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Telecom Application Support Engineer

  • Brampton, ON
  • On-site
  • Posted Oct 17, 2026
  • 1 position

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Employment type
Contract
Experience level
Senior · 5+ years
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level
Application method
Direct apply is available

Job summary

Provide L3 support and deliver enhancements for telecom business applications, resolving complex production incidents, defects, and performance issues. Support integrations and database components, implement permanent fixes, and participate in releases, deployments, and on-call activities.

Job details

Application Support Developer (L3) Experience: 6-10 Years Responsibilities Provide L3 support and enhancement delivery for telecom business applications. Analyze and resolve complex production incidents, defects, and performance issues. Develop, test, and deploy minor enhancements and regulatory changes. Support integrations, interfaces, middleware, and database components. Perform root cause analysis and implement permanent fixes. Participate in release, deployment, and on-call support activities. Required Skills IBM iSeries (RPG/RPGLE/COBOL) and/or Java development experience Oracle Database, SQL, DB2 IBM MQ, OSB, WebLogic, APIs, Web Services Linux/Unix environment SDLC, Code Management, and Change Management processes Preferred Telecom billing, provisioning, or enterprise portal experience. Production support experience in 24x7 environments.

What you’ll do

Provide L3 support and deliver enhancements for telecom business applications, resolving complex production incidents, defects, and performance issues. Support integrations and database components, implement permanent fixes, and participate in releases, deployments, and on-call activities.

Requirements

Requires 6–10 years of experience and development experience with IBM iSeries technologies and/or Java, along with database, middleware, API, and Linux/Unix skills. Telecom billing, provisioning, or enterprise portal experience and production support in a 24/7 environment are preferred.

Listed skills

  • SQL · Preferred
  • COBOL · Preferred
  • Root Cause Analysis · Preferred
  • Java · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • IBM iSeries
  • RPG/RPGLE
  • COBOL
  • Java
  • Oracle Database
  • SQL
  • DB2
  • IBM MQ
  • OSB
  • WebLogic
  • APIs
  • Web Services
  • Linux/Unix
  • Telecom Application Support
  • Production Support
  • Root Cause Analysis

Job areas

  • Technology
  • Software
  • Customer Service & Support

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