Contract Logistics Transport Planning Specialist

Job summary

The specialist is responsible for managing shipment routing, carrier coordination, and ensuring all transportation moves comply with Health Canada and GMP requirements. They also handle client billing, carrier payments, and the maintenance of standard operating procedures.

Job details

It's more than a job As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade. ‎ The Transportation Specialist will ensure highest quality customer service through meeting clients transportation needs while adhering to the clients, Health Canada, and GMP requirements and guidelines. How you create impact Ensure transportation moves are performed according to the clients requirements and in compliance with Health Canada Compliance with Kuehne+Nagel's QSHE requirements Compliance with Good Manufacturing Practices (GMP) guidelines for drugs and health products Manage shipment routing - Manage shipping options by mode and transit Carrier coordination and monitoring Shipment Confirmation: ensure all deliveries take place within the transit requirements, where required provide POD's Manage shipment discrepancies, including root cause analysis Coordinate between the client and carrier to secure and execute returns Maintenance of working instructions (WI's) and standard operating procedures (SOP's) for account processes Ensure data integrity into the Transportation Management Style (TMS) and Sharepoint Support flexible work coverage Accurate and timely processing of client billing and carrier payment Key Performance Indicators: data collection and analysis Other duties assigned within the department from time to time Know and adhere to GXP guidelines and principles, WI's and SOP's Make sure that all GXP requirements are fulfilled by our subcontractors Report/ document all deviations and be compliant with the guidelines What we would like you to bring 3-5 years' relevant pharma experience, preferably in a Third Party Logistics (3PL) organization 3-5 years' operational experience in a freight forwarding or shipping role Health Canada requirements Advance knowledge of GMP as it relates to the distribution of pharamceutical products Preferred College Diploma or University Degree in International Trade, Supply Chain Management, or related Ability to coordinate events for exception management Strong organization skills and ability to prioritize competing demands Strong written and verbal communication skills Advanced Microsoft Office skills What's in it for you At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The salary range for this position is between $72,000 and $78,000. Base wage is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. Kuehne+Nagel is committed to working with and providing reasonable accommodations to job applicants with disabilities. This includes ensuring access and support for all individuals who are seeking to use our online application resources. Individuals with a disability who require a reasonable accommodation for any part of the application, interview, or hiring process may contact us by sending an email to kn.taaccommodations.com. Artificial Intelligence (AI) tools may be used to assist in [specific process, e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

What you’ll do

The specialist is responsible for managing shipment routing, carrier coordination, and ensuring all transportation moves comply with Health Canada and GMP requirements. They also handle client billing, carrier payments, and the maintenance of standard operating procedures.

Requirements

Candidates should have 3-5 years of pharmaceutical experience, preferably in a 3PL environment, with advanced knowledge of GMP and Health Canada regulations. A college diploma or university degree in Supply Chain Management or International Trade is preferred.

Benefits

• Health Benefits • Dental Benefits • Retirement Savings Plan • Tuition Reimbursement

Listed skills

• Supply chain management · Preferred
• SharePoint · Preferred
• Root Cause Analysis · Preferred
• Microsoft Office · Preferred
• Exception Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Transport Planning
• Carrier Coordination
• Shipment Routing
• Root Cause Analysis
• TMS
• Sharepoint
• Microsoft Office
• Exception Management
• GMP Compliance
• Health Canada Regulations
• GXP Guidelines
• Billing Processing
• KPI Analysis
• SOP Maintenance
• Freight Forwarding
• Supply Chain Management

Job areas

• Logistics
• Transportation
• Manufacturing
• Management & Leadership
• Customer Service & Support