Beauty Host

Job summary

The Beauty Host is responsible for delivering exceptional guest experiences through personalized beauty advice and signature services like hand massages. They also manage boutique operations, including visual merchandising, stock maintenance, and achieving sales targets.

Job details

Why Join Us? At L'Occitane en Provence, your passion for beauty and sustainability creates meaningful impact. Join us to craft authentic beauty experiences, care for the planet, and connect with guests in a beautiful environment where your growth and development are truly nurtured. You Are As a Beauty Host, you are more than a Sales Associate —you are a brand ambassador, storyteller, and crafter of memorable experiences for our guests. A sunny personality, a team player, a go-getter —radiating positive energy with a ‘can-do’ and ‘can-grow’ attitude. A genuinely caring soul, connecting deeply with our guests and meeting their needs through meaningful beauty experiences. A passionate storyteller, bringing to life the performance and purpose behind every product. A green heart, proud to embody and share our strong commitments to sustainability. An eye for excellence and detail, with experience – or affinity - from luxury retail, beauty, hospitality, or other guest-centric worlds. What You’ll Do Deliver exceptional guest experience: welcome every guest warmly, provide personalised beauty advice, and deliver signature precious moments like hand massages and beauty consultations. Develop and share expertise in L’Occitane en Provence products, heritage, ingredients and sustainability values. Execute visual merchandising, manage stock, and maintain pristine boutique spaces following company standards. Meet targets through expert product demonstrations and tailored experiences. Master Point Of Sales (POS) and clienteling systems while representing the brand at events. Collaborate effectively, build trust through open communication and knowledge sharing. What We Offer You!* Discretionary Company Bonus scheme Contribution Pension Scheme Holiday Allowance – above statutory Flexible Bank Holidays Enhanced Maternity (20 weeks full pay) and Paternity leave (12 weeks full pay) after 1 year Hybrid working for Office based staff– 3 days in the office Work from Anywhere Policy – up to 4 weeks a year Volunteering 1 Day Half day leave for Birthday One day’s holiday for Newly Weds Discount Scheme Product allocation Company benefits platform Cycle to work scheme through Reward Gateway Travel Loan through Reward Gateway Subsidised health & wellbeing plan Long service awards *Please note some eligibility criteria may apply Our Diversity, Equity & Inclusion Engagements: L’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviours — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability. We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification.

What you’ll do

The Beauty Host is responsible for delivering exceptional guest experiences through personalized beauty advice and signature services like hand massages. They also manage boutique operations, including visual merchandising, stock maintenance, and achieving sales targets.

Requirements

Candidates should have a sunny, team-oriented personality with a passion for sustainability and storytelling. Previous experience or affinity for luxury retail, beauty, or hospitality is highly valued.

Benefits

• Discretionary Company Bonus scheme • Contribution Pension Scheme • Holiday Allowance • Flexible Bank Holidays • Enhanced Maternity leave • Enhanced Paternity leave • Work from Anywhere Policy • Volunteering Day • Birthday leave • Newly Weds holiday • Discount Scheme • Product allocation • Company benefits platform • Cycle to work scheme • Travel Loan • Subsidised health & wellbeing plan • Long service awards

Listed skills

• Teamwork · Preferred
• Guest Experience · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest experience
• Sales
• Storytelling
• Visual merchandising
• Stock management
• Product demonstration
• Point of Sales
• Clienteling
• Communication
• Beauty advice
• Teamwork
• Sustainability awareness
• Workplace Inclusivity
• Curiosity
• Loans
• Product Demonstration
• Relationship Building
• Visual Merchandising
• Beauty Advice

Job areas

• Retail
• Customer Service & Support
• Sales
• Hospitality
• Environmental & Sustainability
• Beauty Manager
• Host / Hostess
• Waiters
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop