Head of Department – Medical Biology Laboratory

Original job posting

Lead and coordinate daily laboratory operations, supporting the assistant managers and teams while maintaining a hands-on presence and providing operational assistance when needed. Ensure quality, performance, and regulatory objectives are met; advance process improvement and projects; manage resources; and support transportation operations and effective collaboration.

Job details

Lacroix Private Lab | Lacroix Medical Group Lacroix Private Lab is seeking a Medical Biology Service Manager to join its team. Reporting to the Laboratory Director and working closely with the two Assistant Managers, the successful candidate will be a hands-on manager, present on the shop floor and involved in daily operations. They will thrive in a dynamic and constantly evolving environment where adaptability, initiative, and the ability to manage priorities are essential. Why join Lacroix Private Lab? At Lacroix Private Lab, we focus on clinical excellence, innovation, and collaboration to provide a high-quality experience for our patients and teams. As Head of Service, you will play a strategic role in the management and development of our laboratory operations, while actively contributing to team engagement and the continuous improvement of our services. Your Role As Head Of Service, You Will Be Responsible For Planning, coordinating, and ensuring the smooth daily operation of the laboratory in collaboration with the two Assistant Heads; Supervising, motivating, and supporting the teams, particularly in scheduling, onboarding, training, and employee development; Maintaining an active presence on the floor, supporting the Assistant Heads, and intervening in the resolution of operational issues; Providing occasional support to the technologists on the floor when operational needs require it, particularly during of unfilled absences after using the recall list, during busier periods, or in unforeseen situations; Ensure the achievement of quality, performance, and efficiency objectives, as well as compliance with regulatory standards and requirements; Participate in continuous improvement, process optimization, and various laboratory development projects; Collaborate in the management of equipment, supplies, and material resources; Ensure effective communication and collaboration with internal and external professionals, managers, and partners; Support the operations of the transportation department, including the coordination of activities, schedules, and the management of daily issues and unforeseen events. The ideal candidate We are looking for someone with solid experience in a medical biology laboratory, who Understands the realities of the field and is comfortable working in a constantly evolving environment. Diploma of College Studies (DEC) in Biomedical Laboratory Technology; Member in good standing of the Professional Order of Medical Technologists of Quebec (OPTMQ); Minimum of five years of laboratory experience, ideally including two years in supervision, coordination, or management; Experience in various laboratory sectors or a good understanding of their operations; Inspiring leadership, autonomy, initiative, and excellent organizational skills; Ability to adapt to change, manage multiple priorities, and quickly find solutions to unforeseen events; Good knowledge of quality standards and requirements applicable to medical biology laboratories; Management training or equivalent relevant experience is an asset; Experience in project management, Process optimization or continuous improvement is an asset. A Role at the Heart of Operations This position is not limited to administrative management. We are looking for someone who wants to be an integral part of operations, work in collaboration with the two assistant managers, and provide concrete support to the teams. The position is primarily daytime. Occasional evening or weekend availability may be required to ensure business continuity and support the teams when necessary. This availability is generally provided remotely, by telephone, and is shared with the assistant managers as part of a collaborative operations management approach. If you are a hands-on manager, familiar with the realities of the laboratory, and wish to play an active role both with the teams and in the field, we would like to meet you. Schedule 40 hours per week, Monday to Friday, daytime hours; Occasional availability, shared with the assistant managers and primarily remote, to ensure continuity of operations outside of regular hours when required; Occasional travel, 1 to 2 times per year, within the Montreal area. Compensation $110,000 to $130,000 $000, depending on experience, profile, and skills. Our Benefits $60 monthly cell phone allowance $500 annual Lacroix gift card including fast-track access to a doctor $1,100 annual health account, up to $2,000 with years of service FTQ pension plan with employer contribution Annual continuing education budget Opportunities for career advancement and professional development Four weeks of vacation and four paid personal days per year Free parking Modern and bright work environment Unlimited coffee and dedicated space employees Join our team If you are recognized for your leadership, your ability to motivate teams, and your understanding of laboratory operations, we would like to meet you. Be part of a growing organization where your expertise will have a tangible impact on teams, operations, and the patient experience.

What you’ll do

Lead and coordinate daily laboratory operations, supporting the assistant managers and teams while maintaining a hands-on presence and providing operational assistance when needed. Ensure quality, performance, and regulatory objectives are met; advance process improvement and projects; manage resources; and support transportation operations and effective collaboration.

Requirements

Requires a college diploma in Biomedical Laboratory Technology, current membership in the Professional Order of Medical Technologists of Quebec (OPTMQ), and at least five years of laboratory experience, ideally including two years in supervision, coordination, or management. Candidates should bring strong leadership and organizational skills, knowledge of laboratory quality and regulatory requirements, and the ability to adapt and manage competing priorities; management training and experience in project management or continuous improvement are assets.

Benefits

• Monthly Cell Phone Allowance
• Annual Gift Card
• Fast-Track Access to a Doctor
• Annual Health Spending Account
• FTQ Pension Plan with Employer Contribution
• Continuing Education Budget
• Career Advancement Opportunities
• Professional Development
• Four Weeks of Vacation
• Four Paid Personal Days
• Free Parking
• Modern and Bright Work Environment
• Unlimited Coffee
• Dedicated Employee Space

Listed skills

• Continuous Improvement · Preferred
• Process Optimization · Preferred
• adaptability · Preferred
• Operational Problem Solving · Preferred
• Regulatory Compliance · Preferred
• Team Leadership · Preferred
• Project management · Preferred
• Transportation Coordination · Preferred
• Priority Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Laboratory Operations
• Team Leadership
• Staff Scheduling
• Onboarding and Training
• Employee Development
• Quality Management
• Regulatory Compliance
• Process Optimization
• Continuous Improvement
• Project Management
• Resource Management
• Operational Problem-Solving
• Priority Management
• Communication and Collaboration
• Transportation Coordination
• Adaptability

Job areas

• Healthcare
• Management & Leadership
• Science & Research
• Transportation