Manager, Community Relations

Job summary

The Manager, Community Relations will develop and execute strategies to build brand affinity, grow the fan base, and support business objectives for the Ottawa 67’s and REDBLACKS. This role involves fostering community partnerships, organizing team events, and collaborating across the organization to drive fan acquisition and ticket sales.

Job details

Manager, Community Relations Reporting to the Director, Brand & Content, the Manager, Community Relations will be responsible for expanding the presence of the teams within the community and building awareness, excitement, and engagement for the Ottawa 67’s and REDBLACKS. This role will contribute to the enhancement of OSEG’s reputation by developing and executing programs, organizing various team events and public appearances, and creating opportunities to deepen fan engagement and drive business results, including audience growth and ticket sales. The role is also responsible for developing and fostering new community partnerships to raise the profile of the teams and create sustainable community links. This full-time, permanent role has an annual salary range of $62,200 to $76,200, with 100% employer-paid benefits. The final compensation will be determined based on the successful candidate's experience and qualifications. This is a replacement position and offers flexibility to work either fully on-site or in a hybrid arrangement. What you’ll do: * Develop and execute strategies, programs and initiatives that create positive community impact, build brand affinity, grow the fan base, and support business objectives for the 67’s and REDBLACKS. * Solicit and assess new initiatives to achieve social impact outcomes aligned with corporate, team and league goals. * Work closely with sales, marketing and service teams to identify opportunities to convert community engagement into fan acquisition, increased attendance and ticket sales. * Work collaboratively across the organization to develop enterprise-wide community engagement initiatives and identify opportunities to amplify their community, brand and business impact. * Establish relationships and build a network of community partners with schools, amateur sport organizations and not for profit groups. * Represent OSEG at events and serve as spokesperson for community initiatives. * Organize and scheduling athlete, mascot, and cheer team community appearances. * Providing support for operations, sales & service, and sponsorship integrations with community projects and services. * Facilitate in-kind donation requests through the REDBLACKS and 67’s online donation platform. * Develop and deliver on reporting and budgets in alignment with business priorities. What’s needed: * Completion of a post secondary degree or diploma in Marketing, Communications, Sports Management, Event Management, or related field. * 3 -5 years of experience in sports and entertainment preferred. * Bilingualism in English and French preferred. * Prior experience in program development and event management. * Must be creative, strategic, highly organized with strong project management skills. * Motivated, self-starter with a no-task-too-small attitude. * Demonstrated interest in working with community groups. * Exceptional written and verbal communication skills. * Experience working with athletes. * Experience with multiculturalism and application of Equity, Diversity & Inclusion principles. * Accustomed to working in a fast-paced environment with ability to multi-task and collaborate. * Ability to regularly work non-traditional hours including evenings and weekend. * Valid driver’s license. Why OSEG? You can make a meaningful and powerful impact on the entertainment industry in Ottawa. Working at TD Place will provide you with a competitive health benefits plan, dynamic team environment and the ability to continuously learn and grow. Located at Lansdowne Park, the Ottawa Sports and Entertainment Group (OSEG) is the largest sports and entertainment company in the capital. We are proud owners of the Ottawa REDBLACKS, and Ottawa 67’s. We are also home to Atletico Ottawa, Ottawa Blackjacks, and Ottawa Rapid FC, and live events at TD Place. OSEG and its related Foundation were founded on the vision of its partners - to create year-round world-class guest experiences and give back to the Ottawa community. TD Place is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance. Please note this role will require interacting with the public, including in crowded spaces. TD Place is committed to providing a safe and enjoyable experience for all employees and guests. We encourage you receive a full dose of the COVID-19 vaccination (subject to applicable exceptions). We appreciate the time and effort it takes to apply and thank all applicants for their interest. Our selection process utilizes AI to compliment application screening. We’ll reach out to candidates whose applications best match the role's requirements

What you’ll do

The Manager, Community Relations will develop and execute strategies to build brand affinity, grow the fan base, and support business objectives for the Ottawa 67’s and REDBLACKS. This role involves fostering community partnerships, organizing team events, and collaborating across the organization to drive fan acquisition and ticket sales.

Requirements

Candidates must have a post-secondary degree or diploma in Marketing, Communications, Sports Management, or a related field, along with 3-5 years of experience in sports and entertainment. Strong project management, communication, and organizational skills are required, as well as the ability to work non-traditional hours.

Benefits

• Health benefits plan

Listed skills

• Budgeting · Preferred
• Collaboration · Preferred
• Reporting · Preferred
• Project management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Community relations
• Event management
• Project management
• Marketing
• Communications
• Strategic planning
• Public speaking
• Relationship building
• Budgeting
• Reporting
• Fan engagement
• Sports management
• Equity, diversity and inclusion
• Multiculturalism
• Collaboration
• Self-Starter
• Sports Management
• Community Relations
• Business Objectives
• Bilingual (French/English)
• Business Results
• Advocacy
• Valid Driver's License
• Program Development
• Artificial Intelligence
• Business Continuity Planning
• Event Management
• Sales
• Marketing Communications
• Project Management
• Multitasking
• Operations
• Verbal Communication Skills
• Scheduling
• Business Priorities

Job areas

• Sports & Recreation
• Marketing
• Management & Leadership
• Creative & Media
• Social Services
• Community Relations Manager
• Advertising and Public Relations Managers
• Public Relations Managers

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