Customer Service Advisor-Tomball Parkway Part Time- 3PM-11PM & 11PM-7AM

Job summary

The Customer Service Advisor will assist customers with wash-dry-fold orders and process payments using a POS system. They are also responsible for monitoring laundry machines and maintaining a clean, safe, and organized store environment.

Job details

Description Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers. As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers! What You'll Do Provide friendly assistance to customers Use tablets/apps to complete wash-dry-fold orders and support daily store tasks Process wash-dry-fold payments using the POS system Monitor machines and keep the store clean, organized, and safe Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift Work independently and as part of a team Support store operations with additional tasks as needed Requirements What We're Looking For Minimum 8 months of customer service or retail experience Basic technology skills (tablets, apps, simple troubleshooting) Ability to use Telegram for communication during shifts Strong communication skills Ability to work independently and as part of a team Reliable transportation Availability for the 3:00 PM-11:00 PM and 11:00 PM - 7:00 AM shift times. Weekend availability (Saturday & Sunday) needed for this role Must be 18 or older Bilingual (English/Spanish) preferred, but not required Shift Times 3PM-11PM 11PM-7AM Physical Requirements This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift Must be able to stand and walk for the duration of the shift Education High school diploma or equivalent Compensation $9.00/hr to $10.00/hr depending on experience Unlimited commission available Raises available based on performance after the first 90 days and annually Overtime opportunities available Benefits Paid time off for part-time and full-time employees $20 weekly stipend to wash in store We promote within! Location: 11740 Tomball Pkwy Houston, TX 77086

What you’ll do

The Customer Service Advisor will assist customers with wash-dry-fold orders and process payments using a POS system. They are also responsible for monitoring laundry machines and maintaining a clean, safe, and organized store environment.

Requirements

Candidates must have at least 8 months of customer service or retail experience and basic technology skills. Applicants must be at least 18 years old and available to work overnight and weekend shifts.

Benefits

• Paid time off • Weekly stipend for laundry services • Commission opportunities • Performance-based raises

Listed skills

• Time management · Preferred
• Point-of-sale systems · Preferred
• Customer service · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Physical stamina · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail experience
• Point of sale systems
• Communication
• Troubleshooting
• Time management
• Attention to detail
• Physical stamina
• Bilingual
• Retail Operations
• Bilingual (Spanish/English)
• Time Off Management
• Shift Work
• Customer Service
• System Monitoring
• Troubleshooting (Problem Solving)

Job areas

• Customer Service & Support
• Retail
• Customer Service Advisor
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives