Customer Experience Manager

Job summary

The Store Assistant Manager leads the team to provide a memorable shopping experience while acting as a stylist for customers. They are responsible for monitoring sales targets, managing merchandising, and overseeing daily store operations.

Job details

How will you support the team? As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment. Act as a stylist to build a personalized wardrobe to the customer. Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends. Monitor sales targets frequently and take the required actions to influence results. Support the Store Manager in team management and merchandising to achieve sales goals. Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean. The people who thrive with us have: Contagious passion for fashion and customer service A minimum of 3 years of experience in a store management, sales and customer service position Demonstrate initiative on an on-going basis. Strong team building skills Benefits: Employee discount in store Dynamic and passionate team Career development and advancement program Supportive management team and good work/life balance Don't miss this opportunity to join an exceptional team!

What you’ll do

The Store Assistant Manager leads the team to provide a memorable shopping experience while acting as a stylist for customers. They are responsible for monitoring sales targets, managing merchandising, and overseeing daily store operations.

Requirements

Candidates must have a minimum of 3 years of experience in store management, sales, and customer service. A contagious passion for fashion and strong team-building skills are essential for this role.

Benefits

• Employee discount
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team
• Work/life balance

Listed skills

• Customer service · Preferred
• Operations Management · Preferred
• Product Knowledge · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• Team building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team leadership
• Customer service
• Fashion styling
• Merchandising
• Sales target management
• Staff coaching
• Product knowledge
• Team building
• Inventory management
• Operations management

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Sales

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