Retirement Living Consultant

Ottawa, ON
On-site
Posted Oct 27, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Retirement Living Consultant manages the full sales journey from initial inquiry through move-in for prospective residents. They are responsible for building community relationships, conducting tours, and achieving occupancy and revenue growth goals.

Job details

About Levante Living At Levante Living, we understand that choosing a retirement residence is one of life’s most important decisions. Across our 23 residences in Ontario, our teams support seniors and their families with compassion, guidance, and a commitment to creating welcoming communities where residents can live well. We are focused on delivering strong resident and family experiences, supporting our team members, and helping each residence thrive through service excellence, meaningful relationships, and operational performance. At Hunt Club Manor in Ottawa, our Retirement Living Consultant plays an important role in connecting with seniors, families, referral partners, and the local community. This role supports the full sales journey from first inquiry through move-in, while helping to grow awareness of the residence and support occupancy growth. Who You Are You are a self-starter who takes initiative, follows through on commitments, and takes ownership of your results. You are energized by building relationships, generating leads, creating local community connections, and helping seniors and families make important life decisions with confidence. You are organized, proactive, and comfortable balancing relationship-building, community outreach, administration, tours, follow-up, and sales activities. You are also comfortable using technology, CRM tools, and digital communication to manage your pipeline and support strong customer experiences. You bring a warm, professional, and resilient approach to your work, and you enjoy contributing to a positive team culture while supporting the residence's overall success. Qualifications -Minimum two years of experience in sales, business development, customer relationship management, or a related field. -Experience in retirement living, health care, hospitality, real estate, or another service-based industry is considered an asset. -Strong relationship-based selling skills with the ability to guide seniors and families through an important decision-making process. -Goal-oriented, proactive, and comfortable working toward occupancy, revenue, and conversion goals. -Confident in conducting personalized tours, managing inquiries, and following up consistently throughout the sales journey. -Strong communication skills in person, by phone, and through email. -Comfortable building local community relationships, referral partnerships, and outreach opportunities. -Highly organized with the ability to manage a prospect pipeline, follow-up activities, CRM notes, and competing priorities. -Proficient with CRM systems, Microsoft Office, and digital communication tools. -Valid driver’s license and access to a reliable vehicle required. -Local community knowledge of Ottawa and the near area is considered an asset. -Occasional evening and weekend availability may be required to support tours, events, and community outreach. Applicants must be legally eligible to work in Ontario, Canada Why Join Levante Living? At Levante Living, you will have the opportunity to make a meaningful difference in the lives of seniors and their families while contributing directly to the success of your residence. We offer competitive compensation and incentive opportunities, comprehensive health and dental benefits, paid time off, professional development and career growth opportunities, a collaborative and supportive work environment, and access to innovative sales, marketing, and technology tools. Benefits: Competitive Commission Structure Dental care Extended health care Life insurance On-site parking RRSP match Work Location: In Person/On Site

What you’ll do

Requirements

Candidates must have at least two years of experience in sales, business development, or a related service industry. A valid driver's license and access to a reliable vehicle are required, along with proficiency in CRM tools and Microsoft Office.