Assistant Manager

Job summary

The Assistant Manager supports the store leadership team by driving sales growth, analyzing performance data, and overseeing daily operational excellence. They are responsible for coaching and mentoring team members to ensure high standards of customer service and a positive store culture.

Job details

Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's®, Dockers®, Beyond Yoga®) stand for freedom and self-expression. Assistant Store Manager is an integral part of the store management team by developing the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager and/or Associate Store Manager. We're looking for an Assistant Manager who shares our values: Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage. Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers. Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more. Drives Performance: You're results-oriented and support the team. You'll support the leadership team to success: Growing Sales: Implement strategies to grow sales and analyze data to drive revenue growth. Be a coach: Mentor and motivate team members by providing guidance and leading by example. Operational Excellence: Oversee daily operations to ensure efficiency and uphold high standards. Customer Focus: Provide outstanding customer service and create a welcoming shopping environment. The role requires someone who: 3+ years retail leadership experience and proven skills in coaching and training; exhibits discretion, professional judgement, tact and diplomacy. You are a collaborative role model exhibiting behaviors aligned with company culture. Complies with all Levi's® Stores policies, procedures, and programs, while able to follow directives of store management. Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladde LOCATION Cookstown, ON, CAN FULL TIME/PART TIME Full time COMPENSATION The pay range for this role is from the higher of the required minimum wage based on local or provincial requirements or $19.15 - $31.90 per hour, varying with experience and qualifications. Current LS&Co Employees, apply via your Workday account. Levi Strauss & Co. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If contacted for an employment opportunity, please advise the Recruiter if you require accommodation during the recruitment process. Informing the Company that you require an accommodation will not impact the selection process in any way, either favorably or negatively.

What you’ll do

The Assistant Manager supports the store leadership team by driving sales growth, analyzing performance data, and overseeing daily operational excellence. They are responsible for coaching and mentoring team members to ensure high standards of customer service and a positive store culture.

Requirements

Candidates must have at least 3 years of retail leadership experience with proven skills in coaching and training. The role requires the physical ability to perform tasks such as heavy lifting, climbing ladders, and constant movement within the store environment.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Data analysis · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail leadership
• Coaching
• Training
• Sales growth
• Data analysis
• Operational excellence
• Customer service
• Team motivation
• Conflict resolution
• Professional judgment
• Diplomacy
• Inventory management
• Store operations
• Communication
• Time management
• Courage
• Empathy
• Tactfulness
• Team Motivation
• Lifting Ability
• Positivity
• Ethical Standards And Conduct
• Management
• Customer Service
• Sales
• Leadership
• Operational Excellence
• Operations
• Revenue Growth

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Sales
• Assistant Manager
• Assistant General Manager
• Managing Directors and Chief Executives
• General and Operations Managers