Interim Vice President, Claims

Job summary

Oversee the day-to-day Claims function, serve as an escalation point for coverage analysis and settlements, and keep ongoing projects moving. Assess the department’s structure, team capabilities, and processes, recommend improvements, support growth initiatives, and update the Senior Leadership Team on progress and issues.

Job details

IMMEDIATE INTERIM OPPORTUNITY Interim Vice President, Claims Duration: anticipated 6 Months Location: Greater Toronto Area (Hybrid) Our mid-sized insurance client is seeking an Interim Vice President, Claims to assist them through a critical period of transition.The prime responsibilities of the Interim VP are to provide day-to-day oversight of the Claims department, work with the business to support growth initiatives and continue to support process improvement and automation projects. The Interim VP will look at the department from an organizational and skills perspective, evaluate the processes for effectiveness and efficiency and provide insight and recommendations for the improvement of the function. Key Accountabilities: Oversee the day-to-day management of the Claims function. Act as an escalation point for coverage analysis and settlement. Evaluate the existing department structure and team and make recommendations for a future state team. Keep all in-flight projects moving Assist the Chief Operations Officer with keeping the Senior Leadership Team informed on progress and issues. Competencies and Requirements: Prior experience running an insurance claims operation. Demonstrated experience working as a business partner in all areas of the organization. Very hands-on – willing and able to “roll up the sleeves” Demonstrated experience driving changes (people, process, system) to support growth. Experience leading small to mid-sized teams. PLEASE SEND YOUR CV (AS A WORD DOC) TO: Interim.Applications@LHHknightsbridge.com (SubjecT: Interim vice president, claims) LHH Knightsbridge Interim Management is a service to help our clients address a wide range of scenarios including leadership support due to sudden departures, driving key change initiatives or leading transformation projects. Our interim executives step in with minimal downtime to meet specific objectives and deliver results. All have held senior positions in the past and have now chosen to offer their unique depth and breadth of experience to organizations on a limited engagement basis. Follow the LHH Knightsbridge LinkedIn page and set up a job alert to learn about new Executive Interim opportunities. Lee Hecht Harrison Knightsbridge Corp. is committed to providing equitable treatment and accommodation to ensure a barrier-free recruitment process. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and our AODA policy, a request for accommodation will be accepted as part of the hiring process. If you require accommodation to apply or if selected to participate in an assessment process, please provide your accommodation needs in advance to the Recruitment Lead for this opportunity. We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted. October 2026

What you’ll do

Oversee the day-to-day Claims function, serve as an escalation point for coverage analysis and settlements, and keep ongoing projects moving. Assess the department’s structure, team capabilities, and processes, recommend improvements, support growth initiatives, and update the Senior Leadership Team on progress and issues.

Requirements

Candidates need prior experience running an insurance claims operation and partnering with business functions across an organization. They should be hands-on, experienced in driving people, process, and system changes to support growth, and capable of leading small to mid-sized teams.

Listed skills

• Settlement · Preferred
• Process Improvement · Preferred
• Change Management · Preferred
• Team Leadership · Preferred
• Project management · Preferred
• Operational Efficiency · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Claims Operations Management
• Insurance Claims
• Coverage Analysis
• Settlement
• Organizational Assessment
• Process Improvement
• Automation
• Change Management
• Business Partnership
• Team Leadership
• Growth Initiatives
• Project Management
• Executive Communication
• Operational Efficiency

Job areas

• Management & Leadership
• Finance & Accounting
• Consulting

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