#2026-OSM32-Outreach Support Mentor

JOB POSTING #2026-OSM32– OUTREACH SUPPORT MENTOR - Full Time permanent Agency: Life’s Journey Inc. Posted: August 6, 2026 Program: Westman Services Closing Date: August 20, 2026 Status: Full Time Permanent Wage: $20.29-$23.38 per hour (Based on qualifications) Hours Worked: Monday - Friday: 9:00am - 4.30pm Location: Brandon, MB OVERALL RESPONSIBILITY The Outreach Support Mentor is responsible for providing direct support to the participants of the Outreach or Westman Services program ensuring all program requirements are consistently being met. The Outreach Support Mentor will work alongside the Drop in Coordinator and Clinical team. This includes participating in the ongoing planning, monitoring, and communication of activities of the program participants that are in relation to each participant’s program planning documents. The Outreach Support Mentor is expected to follow the Personnel Policies, including Workplace Health and Safety Policies, the Operational Practices and the goals of Life’s Journey Inc. in completing their duties. The Outreach Support Mentor is also responsible for limited program administration. This position works collaboratively with other members of the Outreach Team including other Outreach Support Mentors, Case Workers, Clinical Case Managers, Assistant Coordinator, Outreach Coordinator and Program Manager. In addition to the Outreach Team, the Outreach Support Mentor is also responsible to ensure positive interactions with collaterals associated with the participants being supported. This role requires an individual that is able to support the program and team with: High work standards: work ethic, task completion, consistency, follow up, accuracy/attention to detail, time management. Personal management skills: accountability, self-management, stress tolerance, adaptability/flexibility, creativity, initiative, working in teams or independently, problem solving. Personal development skills: ability, openness, willingness to learn, receives feedback and seeks collaborative opportunities. Professional skills: interpersonal and communication skills, influencing, collaboration and the ability to establish effective relationships/trust with others, within professional boundaries. Mentoring skills: coaching, patience, influencing and modeling professional behavior. REPORTING RELATIONSHIP: PROGRAM MANAGER Qualifications & Experience Previous Outreach experience Required Optimally, two years’ experience in a related role and supporting individuals with disabilities. Experience in an outreach setting. Satisfactory Child and Adult Abuse Registry check, satisfactory Criminal Record Check (vulnerable sector search) and a satisfactory Drivers’ abstract and License. Certification of First Aid Level 1 – Emergency. Reliable vehicle Possess a 5F Driver’s License The ability to attend work regularly as scheduled or requested. Demonstrated language, writing, comprehension skills. Demonstrate cultural knowledge competence and participate in agency training for development. A safe and reliable vehicle and proof of appropriate insurance on vehicle. CORE COMPETENCIES FOR ALL EMPLOYEES Respect, Collaboration, Integrity, Effective Communication, Patience and Perseverance, Reasoning and Decision Making Life’s Journey strives towards a workforce that has fair representation of the community that we serve.

The Outreach Support Mentor provides direct support to program participants, ensuring all program requirements and planning documents are met. They collaborate with the clinical team and coordinators to monitor activities and maintain professional relationships with collaterals.

Candidates should have previous outreach experience, ideally two years supporting individuals with disabilities, and a valid 5F Driver's License with a reliable vehicle. Required certifications include First Aid Level 1 and satisfactory criminal record and abuse registry checks.

• Time managementPreferred
• Clinical carePreferred
• Problem solvingPreferred

Identified from the job description. Confirm important requirements above.

• Outreach Support
• Mentoring
• Case Management
• Interpersonal Communication
• Problem Solving
• Time Management
• Coaching
• Cultural Competence
• Crisis Intervention
• Collaboration
• Professional Boundaries
• Patient Care

• Social Services
• Healthcare
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 6, 2026

Posting language

English

Working hours

36 hours per week

Seniority

Entry level