Courier

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust. We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day. Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture. As a Courier, you will be responsible for transporting specimens, supplies, and reports in an efficient, dependable, punctual, proper, safe, and professional manner. You will also be a LifeLabs brand ambassador on the road, demonstrating the important service LifeLabs provides to the community while maintaining our established reputation. Status: Casual (Float) Shift: 8:30pm - 3:30am Location: 177 Exeter Rd, London, ON Additional Requirements: This role is for an overnight route to Toronto covering a sick leave. This route goes directly from London to Toronto shift times are 8:30PM-3:30AM Number of positions: 1 Start Date: 21 September 2026 This vacancy is for an existing position Please note: all company vehicles have a Telematics system to monitor driving. Your responsibilities will include: Safely transport specimens in a timely manner to preserve specimen integrity, while ensuring a high level of maturity, customer service, and accountability in various driving conditions, rural or urban areas, during daytime and evening hours. Represent the LifeLabs brand with professionalism and integrity by providing a positive experience at every touch point. Utilize LifeLabs technology to access and complete on-line readings and training, read emails and complete timecards. Ensure customer satisfaction by handling all situations with professionalism. What you will bring to the role: High School Diploma or equivalent A full valid driver’s license and clean driver’s record 3 years of driving experience with a full valid license Ability to lift and/or maneuver up to 50 pounds: some heavy lifting will be involved. Excellent interpersonal and communications skills Ability to work a specified route schedule Requires successful completion of LifeLabs Driver Performance Evaluation. Flexible work hours and availability for sudden shift changes LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner. LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive. In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include: Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance. Retirement Savings Plan Vacation and Wellness Days Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives. Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits. In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected]. Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening. Ready to empower healthier Canadians? Apply today!

The Courier is responsible for the safe and timely transportation of medical specimens, supplies, and reports between locations. They act as a brand ambassador, ensuring professional customer service and maintaining specimen integrity during transit.

Candidates must possess a high school diploma and a minimum of 3 years of driving experience with a clean record. The role requires the physical ability to lift up to 50 pounds and the flexibility to work overnight shifts.

• Extended Health Care • Dental Care • Life Insurance • Retirement Savings Plan • Vacation Days • Wellness Days • Employee & Family Assistance Program • Professional Development • Membership Reimbursement • Discount Programs

• Time managementPreferred
• Customer servicePreferred
• CommunicationPreferred
• LogisticsPreferred

Identified from the job description. Confirm important requirements above.

• Driving
• Customer Service
• Communication
• Time Management
• Professionalism
• Safety Compliance
• Interpersonal Skills
• Logistics
• Specimen Preservation
• Courage
• Accountability
• Lifting Ability
• Dental Care
• Valid Driver's License
• Investments
• Disease Prevention
• Equities
• Financial Planning
• Innovation
• Laboratory Testing
• Performance Review
• Teamwork

• Transportation
• Logistics
• Healthcare
• Customer Service & Support
• Courier
• Courier / Messenger
• Messengers, Package Deliverers and Luggage Porters
• Couriers and Messengers

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week