Care Coordinator

Job summary

Welcome patients and visitors, handle calls and inquiries, coordinate patient intake and paperwork, schedule appointments, and maintain medical records. Collect payments, track funding approvals, complete data entry and billing, manage correspondence and courier packages, and provide administrative support to clinic leadership.

Job details

Care Coordinator - Lifemark Physiotherapy Blackburn & Taylor Kidd Status: Permanent Full-Time Employee Location: 790 Blackburn Mews, Kingston,ON, K7P 2N6 Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Lifemark Physiotherapy Blackburn & Taylor Kidd , a Lifemark Health Group company, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator who shares this same philosophy. Qualifications & Core Competencies: * High School Diploma, G.E.D. or equivalent * High degree of organizational and multi-tasking skills in a busy and fast-paced work environment * Required 1-5 years experience performing a similar role * Excellent communication and interpersonal skills * Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset * Flexible and adaptable to change * Ability to hit the ground running with minimum supervision Primary Responsibilities * Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns * Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan * Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information * Coordinate scheduling of patient appointments and maintain the patient’s medical record * Collect payment at time of service * Track coverage for all funding streams to ensure approval * Complete data entry and billing * Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes * Provide administrative support to the Care Coordinator Manager and Clinic Director Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca Visit and Apply today! Visit www.lifemark.ca/careers [https://www.lifemark.ca/careers] #LI-DNP

What you’ll do

Welcome patients and visitors, handle calls and inquiries, coordinate patient intake and paperwork, schedule appointments, and maintain medical records. Collect payments, track funding approvals, complete data entry and billing, manage correspondence and courier packages, and provide administrative support to clinic leadership.

Requirements

Requires a high school diploma, GED, or equivalent and 1–5 years of experience in a similar role. Candidates should have strong organizational, multitasking, communication, and interpersonal skills, be comfortable with computers and data entry, and work flexibly with minimal supervision.

Listed skills

• Organization · Preferred
• Multitasking · Preferred
• Customer service · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Data entry · Preferred
• adaptability · Preferred
• Appointment Scheduling · Preferred
• Billing · Preferred
• Administrative Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Organization
• Multitasking
• Customer Service
• Communication
• Interpersonal Skills
• Computer Skills
• Data Entry
• Adaptability
• Patient Intake
• Appointment Scheduling
• Medical Record Management
• Payment Collection
• Coverage Tracking
• Billing
• Administrative Support
• Employment Equity
• Care Coordination
• Patient Assistance
• Treatment Planning
• Physical Therapy
• Medical Records
• Health Administration
• Interpersonal Communications
• Scheduling

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Care Coordinator
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other

More jobs from Lifemark Health Group