Care Coordinator

Job summary

The Care Coordinator is responsible for managing patient intake, scheduling appointments, and maintaining accurate medical records. They also provide administrative support to the clinic director and handle billing and payment collection.

Job details

Care Coordinator - Sutton Physiotherapy Status: Part-Time (Ability to work a flexible schedule based on clinic operational needs, including the potential to work Saturdays). Location: 20887 Dalton Road, Sutton, ON, L0E 1R0 Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Sutton Physiotherapy , a Lifemark Health Group company, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator who shares this same philosophy. Qualifications & Core Competencies: * High School Diploma, G.E.D. or equivalent * High degree of organizational and multi-tasking skills in a busy and fast-paced work environment * Required 1-5 years experience performing a similar role * Excellent communication and interpersonal skills * Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset * Flexible and adaptable to change * Ability to hit the ground running with minimum supervision Primary Responsibilities * Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns * Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan * Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information * Coordinate scheduling of patient appointments and maintain the patient’s medical record * Collect payment at time of service * Track coverage for all funding streams to ensure approval * Complete data entry and billing * Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes * Provide administrative support to the Care Coordinator Manager and Clinic Director Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca Visit and Apply today! Visit www.lifemark.ca/careers [https://www.lifemark.ca/careers] #LI-DNP

What you’ll do

The Care Coordinator is responsible for managing patient intake, scheduling appointments, and maintaining accurate medical records. They also provide administrative support to the clinic director and handle billing and payment collection.

Requirements

Candidates must have a high school diploma or equivalent and 1-5 years of experience in a similar role. Strong organizational, multi-tasking, and communication skills are required to succeed in this fast-paced environment.

Listed skills

• Multi-Tasking · Preferred
• Customer service · Preferred
• Data entry · Preferred
• Billing · Preferred
• Communication Skills · Preferred
• interpersonal skills · Preferred
• scheduling · Preferred
• Administrative Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Organizational skills
• Multi-tasking
• Customer service
• Data entry
• Billing
• Communication skills
• Interpersonal skills
• Scheduling
• Medical record maintenance
• Computer literacy
• Administrative support
• Employment Equity
• Care Coordination
• Administrative Support
• Patient Assistance
• Treatment Planning
• Physical Therapy
• Medical Records
• Customer Service
• Communication
• Data Entry
• Health Administration
• Interpersonal Communications
• Multitasking

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Care Coordinator
• Clinical Coordinator
• Health Service Managers
• Medical and Health Services Managers

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