Case Manager (Kinesiologist, Massage Therapist, OTA, PTA)

Job summary

The Case Manager is responsible for managing a caseload of disability claims by coordinating with employers, union representatives, and physicians. They will develop and implement recovery strategies, review accommodation requests, and facilitate return-to-work plans for clients.

Job details

Disability Case Manager - Kinesiologist, Massage Therapist, OTA, PTA or related profession Job Level: Entry Level - New Grads encouraged to apply Schedule: Monday to Friday - 9 am to 5 pm Target Start Date: May 25, 2026 (flexible) Location: This is a remote position based in Nova Scotia and will require travel to client sites in the region of Truro to Antigonish. Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs 5,000 highly trained clinicians, medical experts and team members in over 370 locations coast-to-coast and continues to grow both organically as well as through acquisitions. With the growth, is a vision to be the most innovative healthcare provides in community rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw companies in May 10, 2022. We're looking for a Disability Case Manager who will be responsible for managing a case load of disability claims for a large unionized organization. You will also be working with employers, union representatives, and physicians to obtain and review medical. This will assist with potential next steps required to assist with facilitating treatment as required and return to work solutions. The Case Manager develops relationships with involved parties and provides expert advice to customers daily. This position is based out of your home office and includes travel within the Truro to Antigonish region to provide face to face case management with clients. In this role, you will: * Case manage disability claims * Plan and implement sound case management strategies with a focus on treatment and recovery and a goal to potential return to work * Review accommodation requests and implement return to work plans * Review accommodation requests for stay at work efforts * Responsible for communication claim decisions both verbally and in written correspondence to all stakeholders involved What we're looking for: * Degree in a health-related field as a Kinesiologist, Occupational Therapist, Massage Therapist or related considered an asset * Experience working with a carrier or other third-party provider actively adjudicating disability claims * Experience with non-occupational disability claims * Experience adjudicating mental health and physical disability claims * NIDMAR or other related professional designations would be an asset * Excellent documentation and time management skills * Excellent interpersonal skills and ability to build relationships with clients * Must be detail oriented and organized with and an analytical thinker * Demonstrated excellence in the decision-making process especially when under pressure * Excellent written and verbal communication skills * Home office space is required * Must have access to a vehicle and valid driver’s licence Why Lifemark? Team Collaboration: You'll have the opportunity to work alongside a multi-disciplinary team of clinicians who share your drive and passion. Competitive Compensation: Enjoy a competitive compensation package with an excellent benefits program for permanent full-time employees. Retail Perks: Take advantage of a 30% employee discount at Shoppers Drug Mart. Invest in Your Future: Participate in our Employee Stock Purchase Plan. Wellness and Vacation: We care about your well-being with paid vacation days for our permanent employees Education Opportunities: Access to an annual continuing education allowance of $1,500.00 (full-time), with various internal training opportunities. Refer-a-Friend: Our Employee Referral Bonus Program offers you a great opportunity to earn extra rewards. Leadership Development: We provide pathways for both clinical and corporate leadership. Administrative Support: We have an administrative team to facilitate paperwork, booking, billing, and even online scheduling. Mentorship and Comfortable Environment: Our work environment is positive and comforting, with mentorship opportunities for personal and professional growth. Strong Digital Presence: Join a nationally recognized brand with a powerful digital footprint. Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca [http://lifemark.ca/] #LI-DNP

What you’ll do

The Case Manager is responsible for managing a caseload of disability claims by coordinating with employers, union representatives, and physicians. They will develop and implement recovery strategies, review accommodation requests, and facilitate return-to-work plans for clients.

Requirements

Candidates should hold a degree in a health-related field such as Kinesiology, Occupational Therapy, or Massage Therapy. Experience in disability claims adjudication and the ability to travel within the designated region are required.

Benefits

• Employee discount at Shoppers Drug Mart • Employee Stock Purchase Plan • Paid vacation days • Continuing education allowance • Mentorship opportunities • Internal training opportunities

Listed skills

• Time management · Preferred
• interpersonal skills · Preferred
• Decision Making · Preferred
• case management · Preferred
• Documentation · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Case management
• Disability claims adjudication
• Return to work planning
• Medical review
• Documentation
• Time management
• Interpersonal skills
• Analytical thinking
• Decision-making
• Communication
• Relationship building
• Kinesiology
• Occupational therapy
• Massage therapy
• Mentorship
• Rehabilitation
• Leadership
• Innovation
• Detail Oriented
• Interpersonal Communications
• Time Management
• Administrative Support
• Verbal Communication Skills
• Occupational Therapy
• Mental Health
• Analytical Thinking
• Leadership Development
• Billing
• Scheduling
• Adjudication
• Case Management
• Employment Equity
• Publicly Funded Health Care
• Disability Claims

Job areas

• Healthcare
• Social Services
• Administrative
• Massage Therapist Manager
• Massage Therapist
• Physiotherapy Technicians and Assistants
• Massage Therapists