Attendance administrator

Job summary

Maintain accurate student attendance and absence records, monitor registers, follow up unexplained absences, and prepare correspondence and reports. Communicate with families and colleagues, identify attendance concerns, coordinate early interventions, and escalate safeguarding issues appropriately.

Job details

Are you organised, confident working with data and passionate about helping young people succeed? We are looking for an Attendance Administrator to join Lift Greensward, providing essential administrative support to help ensure attendance records are accurate and ensure students have the best possible opportunity to learn and thrive. You will play an important role in the day to day running of our attendance processes, working closely with colleagues and families to maintain accurate information, follow up on absences and ensure any concerns are passed to the appropriate members of staff. About The Role You will support the attendance team in tracking attendance across the school, maintaining accurate registration and absence records, analysing trends and coordinating early interventions. Working with students, families, colleagues and external agencies, you will help address barriers to attendance while prioritising safeguarding and building positive attendance habits. Key Responsibilities Maintain accurate and up-to-date student attendance records using the school's Management Information System (MIS). Monitor daily registers, identify missing marks and follow up unexplained absences in line with school procedures. Contact parents and carers regarding absences, record information accurately and update student records. Prepare attendance letters, correspondence and routine reports to support the attendance team. Escalate repeated absences, attendance concerns and potential safeguarding issues to the appropriate colleagues. Handle confidential student information professionally and ensure safeguarding procedures are followed. About You GCSE Maths and English at grade 4 or above, or equivalent qualifications. Experience of working in an office environment and a customer-facing role. Strong administrative, organisational and IT skills, with excellent attention to detail. Confidence communicating professionally and sensitively with parents, carers and colleagues. An understanding of safeguarding and child protection, with the ability to handle confidential information appropriately. A proactive, flexible approach, with the ability to prioritise tasks, work independently and contribute to a supportive team. About Lift Greensward Rated as “Good” by OFSTED in November 2023's extremely positive report and boasting a large and vibrant sixth form which has been ranked amongst the very best in the country for almost a decade, we are a school that places the student at the centre of everything we do. Who is Lift Schools? Lift Schools is made up of 62 primary, secondary and special schools, educating more than 35,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential. How we support you We want you to feel supported, valued and able to grow throughout your career with Lift Schools. From high-quality professional development and career progression to wellbeing support and opportunities to connect and collaborate across our network, we invest in you so you can do your best work. Discover how we'll support you to thrive, develop and grow your career in the way that's right for you: How we support you.

What you’ll do

Maintain accurate student attendance and absence records, monitor registers, follow up unexplained absences, and prepare correspondence and reports. Communicate with families and colleagues, identify attendance concerns, coordinate early interventions, and escalate safeguarding issues appropriately.

Requirements

Applicants need GCSE Maths and English at grade 4 or above, or equivalent, and experience in an office environment and a customer-facing role. Strong administrative, organisational and IT skills, sensitive communication, attention to detail, safeguarding awareness, confidentiality, and the ability to prioritise and work independently are required.

Benefits

• Professional Development
• Career Progression
• Wellbeing Support

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Attention to detail · Preferred
• Data analysis · Preferred
• record keeping · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Attendance Administration
• Record Keeping
• Data Analysis
• Absence Follow-Up
• Parent and Carer Communication
• Administrative Skills
• Organisational Skills
• IT Skills
• Attention to Detail
• Safeguarding
• Confidentiality
• Prioritisation
• Customer Service
• Teamwork
• Early Intervention

Job areas

• Administrative
• Education
• Customer Service & Support

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