IT Quality Assurance Analyst

Job summary

The QA Analyst is responsible for creating and executing test cases to ensure the quality of SBWeb and SmartBorder systems. This includes validating new features, performing regression tests, and collaborating with developers and BAs to verify fixes in a customs brokerage environment.

Job details

The QA Analyst ensures SBWeb and related SmartBorder systems are tested thoroughly before deployment. You will play a part in validating new features, regression tests existing functionality, and work with developers and BA's to keep quality high in a fast-moving Customs Brokerage environment. A Day in the Life: Create, maintain, and execute test cases for SBWeb modules. Perform functional, regression, integration, and data-driven testing for customs workflows. Validate JIRA stories for completeness, acceptance criteria, and expected regulatory behavior. Log defects with clear, reproducible steps and proper impact assessment on brokerage workflows. Collaborate directly with developers and BAs to verify fixes and retest efficiently. Participate in sprint ceremonies and provide realistic testing estimates. Support deployment cycles by validating release candidates and performing smoke tests. Provide feedback on gaps in test coverage for customs brokerage workflows. Support documentation improvements for testing processes and regulatory cases. Test new SBWeb features and validate correct brokerage behavior. Verify customs data flows, validations, and rules. Maintain test results. Identify regulatory edge cases. Support Production Verification during deployments. Experience and Skills: 5 years of related experience Strong understanding of software QA fundamentals. Excellent communication skills Strong experience with JIRA. Ability to read and validate JSON, XML, and basic SQL (asset). Knowledge of Customs Brokerage (ACE, ACI, PARS, PAPS, In-Bond, Entry workflows) a plus

What you’ll do

The QA Analyst is responsible for creating and executing test cases to ensure the quality of SBWeb and SmartBorder systems. This includes validating new features, performing regression tests, and collaborating with developers and BAs to verify fixes in a customs brokerage environment.

Requirements

Candidates need 5 years of related experience with a strong grasp of QA fundamentals and proficiency in JIRA. Knowledge of customs brokerage workflows and the ability to validate JSON, XML, and SQL is highly valued.

Listed skills

• SQL · Preferred
• Jira · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Software QA Fundamentals
• Jira
• JSON
• XML
• SQL
• Functional Testing
• Regression Testing
• Integration Testing
• Data-driven Testing
• Customs Brokerage Knowledge
• Test Case Execution
• Defect Logging
• Smoke Testing
• Sprint Ceremonies
• Production Verification

Job areas

• Software
• Technology
• Logistics
• Data & Analytics
• Transportation