Head of Lloyds Intermediaries

Halifax, NS
Hybrid
Posted Oct 13, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Lead · 10+ years
Apply by: Oct 18, 2026
Posting language: English
Working hours: 35 hours per week
Office presence: 2 days per week

Job summary

The Head of Lloyds Intermediaries will lead the launch and strategic development of the new intermediary brand, managing sales, service, and financial performance. They will also lead a team of 75 colleagues while fostering strong relationships with brokers and industry influencers to drive sustainable growth.

Job details

End Date Friday 16 October 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options [https://www.lloydsbankinggroup.com/careers/culture-and-inclusion/agile-working.html] Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Head of Lloyds Intermediaries LOCATION: Birmingham, Edinburgh, Glasgow, Halifax, Leeds or London HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity We're rebooting an icon and building the future of finance! At Lloyds Banking Group, our purpose is clear. We help Britain prosper and aim to be the best financial services provider for our customers. This is a standout opportunity to join a high-performing team and build our intermediary strategy right from the beginning! The role comes at a pivotal moment. It reports to the Homes Channels & Partnerships Director and leads approximately 75 colleagues. The focus is on owning the successful launch and establishment of Lloyds Intermediaries in the market, building the strength and reputation of this exciting new intermediary brand. Success means a smooth transition for brokers and colleagues. It means influential relationships across the industry. Most importantly, it means balanced growth and excellent outcomes for brokers, customers and colleagues! What will I be doing? * Deliver the strategy for Lloyds Intermediaries, turning priorities into clear commercial plans. * Own sales, service and financial performance across the channel. Balance sustainable growth, profitability, risk and customer outcomes. * Lead relationships with key broker firms, strategic partners and industry influencers. * Represent Lloyds Banking Group at industry forums and strengthen our market influence. * Use broker, customer, market and competitor insight to identify growth opportunities and shape future propositions. * Bring Product, Pricing, Risk, Operations, Marketing, Data and Technology together. Improve journeys, propositions and ways of working. * Lead, inspire and develop approximately 75 colleagues. Create an inclusive, high-performing culture with clear accountability and strong succession. * Lead transformation across the channel. Use data, digital capability and technology partnerships to improve performance and make it easier for brokers to do business with us. * Maintain a strong risk and control environment. Play an active role in the Homes Channels & Partnerships leadership team and lead priorities beyond the immediate remit. Why Lloyds Banking Group We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey. What you’ll need * Exceptional knowledge of mortgages / Intermediaries * Strategic Leadership: Proven ability to influence at senior levels, including writing compelling storytelling narratives to influence senior leaders * Supplier and Collaborator Management: Outstanding relationship-building skills across internal teams, suppliers, and industry bodies * Excellent influencing and communication skills, with confidence engaging diverse audiences. * Outstanding attention to detail, time management, and organisational skills. * Analytical ability to interpret complex data and turn it into actionable insights. * A growth mindset and ambition to continuously improve. * Confident presentation skills and communication skills *** Internal Only Colleagues *** There will be an Ask Me Anything Teams Call at 1pm on Wed 14 October for those who want to find out more from the hiring manager Esther Dijkstra. Please contact Lynn.Fielder@lloydsbanking.com for the dial in details. Please note, this is for internal colleagues only. This is a place for you Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide ranging benefits package, which includes: * A generous pension contribution of up to 15% * An annual performance related bonus * Share schemes including free shares * Benefits you can adapt to your lifestyle, such as discounted shopping30 days’ holiday, with bank holidays on top * A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

What you’ll do

Requirements

The role requires exceptional knowledge of the mortgage and intermediary market combined with proven strategic leadership experience at a senior level. Candidates must possess outstanding relationship-building, communication, and analytical skills to influence stakeholders and drive commercial success.