Senior Manager, Fulfillment & Operations – Joe Fresh E-commerce

Job summary

The Senior Manager will lead the end-to-end e-commerce fulfillment strategy for Joe Fresh, optimizing network performance across ship-from-store, BOPIS, and other channels. They will manage cross-functional relationships, financial planning, and operational KPIs to ensure scalable growth and improved customer experience.

Job details

The Senior Manager will lead the end-to-end e-commerce fulfillment strategy for Joe Fresh, optimizing network performance across ship-from-store, BOPIS, and other channels. They will manage cross-functional relationships, financial planning, and operational KPIs to ensure scalable growth and improved customer experience. Candidates must have 7+ years of progressive experience in e-commerce fulfillment, omnichannel operations, or supply chain management. Strong analytical skills, financial acumen, and proven experience in leading complex cross-functional initiatives are required.

What you’ll do

The Senior Manager will lead the end-to-end e-commerce fulfillment strategy for Joe Fresh, optimizing network performance across ship-from-store, BOPIS, and other channels. They will manage cross-functional relationships, financial planning, and operational KPIs to ensure scalable growth and improved customer experience.

Requirements

Candidates must have 7+ years of progressive experience in e-commerce fulfillment, omnichannel operations, or supply chain management. Strong analytical skills, financial acumen, and proven experience in leading complex cross-functional initiatives are required.

Listed skills

• Supply chain management · Preferred
• Data analysis · Preferred
• Logistics · Preferred
• Financial planning · Preferred
• Inventory management · Preferred
• Process Improvement · Preferred
• Stakeholder Management · Preferred
• KPI Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• E-commerce fulfillment
• Omnichannel operations
• Ship-from-store
• BOPIS
• Order management systems
• Inventory management
• Logistics
• Supply chain management
• Data analysis
• KPI management
• Financial planning
• Stakeholder management
• Cross-functional leadership
• Process improvement
• Automation
• Team development

Job areas

• Logistics
• Management & Leadership
• Retail
• Technology
• Data & Analytics

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