Chef d’équipe

Relevant de la Gestionnaire, Service client, le Chef d’équipe, Service client assure la coordination des activités quotidiennes de la place d'affaires de Montréal afin d'offrir une expérience client de qualité et d'assurer le bon fonctionnement des opérations. En plus de contribuer aux activités de service à la clientèle, il veille à la coordination des opérations de la succursale, agit comme personne-ressource auprès des partenaires internes et contribue à l'amélioration continue des pratiques et des processus. Lieu de travail : 8920 Boulevard Pie-IX, Montréal, QC H1Z 4H9, Canada -Travail en présentiel

The Team Lead coordinates daily activities at the Montreal business location to ensure high-quality customer experience and smooth operations. They act as a resource for internal partners and contribute to the continuous improvement of practices and processes.

The candidate must be able to coordinate branch operations and provide customer service support. A mid-senior level of experience is expected to manage daily activities and internal partnerships.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Team Coordination
• Customer Experience
• Operational Management
• Process Improvement
• Stakeholder Management
• Customer Service

• Management & Leadership
• Customer Service & Support
• Administrative

Minimum experience

2+ years

Apply by

Sep 17, 2026

Posting language

French

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available