Service Technician

Are you always up to date on the latest tech developments? Do you have a knack for translating technical language and concepts for people with varying technical abilities? This may be the career for you! Service Technician As one of Canada’s fastest-growing and most successful retail chains, we recognize the power of teamwork and thus create an open work environment where the exchange of ideas is not only welcomed, but encouraged. Ever wondered what it would take to join our team? We are looking for someone with: An in-depth knowledge of technology with a strong aptitude and willingness to learn. A positive attitude, someone who enjoys contributing to an upbeat work environment and takes pride in their work. Self-motivation, strong organizational skills and an eye for detail. The following certifications would be an asset, (but not mandatory): A+ Certification with the ability to work on PC computers Current and applicable Apple Certification (ACMT, ACiT), familiarity with Apple Service Metrics (PSP, CSAT, ACSE) and proven user experience in MacOs Operating Systems All applicants regardless of prior experience will be considered. If you are technically savvy, embrace challenges and have a desire to achieve Company objectives, then we have the opportunity for you to excel! Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education. WHY YOU WANT TO WORK HERE: Flexible and varied schedules Competitive pay that rewards strong and consistent performance Access to extensive product training and development opportunities A high-energy and varied workplace that strives for and rewards excellence A comprehensive benefits program including: team member discounts on in-store purchases (we want you to share in our success) ongoing in-house training and education courses (lifelong learning) employee family assistance program (free confidential counseling) employee recognition program (tangible rewards for great work!) community involvement (giving back to our communities) Apply Now! London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We will provide accommodations during the recruitment process upon request. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services. London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy. To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.

The Service Technician will provide technical support and translate complex technical concepts for customers with varying levels of expertise. They are expected to contribute to an upbeat work environment while maintaining high standards of service and organizational detail.

Candidates should possess an in-depth knowledge of technology and a strong willingness to learn. While not mandatory, A+ and Apple certifications are considered assets for this role.

• Flexible and varied schedules • Competitive pay • Product training • Development opportunities • Team member discounts • Ongoing in-house training • Employee family assistance program • Employee recognition program • Community involvement

• Customer servicePreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Technical support
• PC repair
• MacOs
• Customer service
• Troubleshooting
• Organizational skills
• Attention to detail
• Communication skills
• Technical aptitude

• Retail
• Technology
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week