Sales Executive

Job summary

Drive sales success at Twickenham Square and Twickenham Green by achieving targets and managing the process from initial inquiry to exchange. Maintain high site standards and provide detailed market feedback and management updates.

Job details

About Us At London Square, our success isn’t just about numbers – it’s about people, place and purpose. As a fast-growing developer focused on London, our mission is simple: to create places that reflect the capital at its best – dynamic, diverse and full of life. Over the past two years, we’ve brought more than £2bn of capital into London living - and we’re only getting started. We are part of Aldar, the UAE’s leading real estate developer, investor, and manager. Together, we are committed to creating world-class developments, anchored in high quality design, sustainability, and outstanding customer service. About The Role & Team Note the role will be onsite full-time in Twickenham Square and Twickenham Green and will be on a rota which requires working 2 weekends on and 2 weekends off per month and working hours of 945am - 6 pm. The Sales Executive will drive the success of sales at Twickenham Square and Twickenham Green by achieving targets and delivering exceptional customer service. The role requires an understanding of the new build market, off plan sales process, ensuring the effective qualification of buyers and matching them to the right property at Twickenham Square and Twickenham Green. Proactive management of the sales process, the role supports purchasers at every step, from initial inquiry to exchange. The position also involves maintaining impeccable site standards, conducting market research, and contributing innovative ideas to support marketing and sales efforts. This role is central to promoting sales at Twickenham Square and Twickenham Green, providing expert guidance, and maintaining a focus on delivering high-quality homes to meet the needs of a domestic and international customer base. Key Responsibilities Achieve sales targets at Twickenham Square and Twickenham Green and managing all sales to exchange. Qualify and match prospective buyers to property types to maximize sales. Proactively manage the sales process, ensuring timely and effective communication with purchasers. Provide a professional, welcoming, and efficient service to all prospective purchasers. Ensure show homes, marketing suites are maintained to the highest standard. Conduct local market research and competitor analysis to stay informed about the local competition on the market and customer demographics buying in the area. Demonstrate excellent knowledge of the local area, amenities, and key selling points. Manage site paperwork and administration, ensuring all records and reports are accurate and up to date. Provide weekly management updates, including sales progress and market feedback, to the Development Sales Lead and Regional Sales Manager. Maintain and manage the CRM database effectively to track customer interactions and sales progress. Ensure all transactions comply with relevant legal and regulatory requirements, including PMA, CML, H&S, Data Protection, and the New Homes Quality Code. Work closely with internal colleagues, particularly the Sales Lead, Regional Sales Manager and Site team, to ensure a seamless sales process. Key Skills & Experience Experience of working in a customer facing sales environment, for example, retail, hospitality, banking, house building, estate agency. An understanding of the home buying process and key milestones. Commercially astute with a good understanding of the market and competitors. Understanding and acting upon customer needs to maintain company reputation. Thrives on challenge, resilient and driven to achieve personal and organisational targets. Able to remain calm and controlled under pressure. Keeps up to date with new thinking including legislation, economic conditions and technology. Communicates and negotiates persuasively- capable of influencing other assertively, building rapport with customers. Embraces change and explores new ways of working to help the continuous growth of the sales operation. Encourages and supports people in the team, sharing knowledge and best practice. Able to build relationships across functions, internally and externally. Excellent communication skills. What’s in it for you? Ensuring you have a work-life balance and stay healthy and happy is important to London Square. We offer the following core benefits. Competitive compensation package including commission and bonus. Group Pension Scheme and Life Insurance. 25 Days holiday plus bank holidays including a holiday trading scheme and long service days Benefits In addition to these core benefits, we offer other benefits which may result in tax or money savings. Some of these include: Dental Cover Bupa Employee Assistance Virtual GP Service Salary sacrifice scheme for electric vehicles Cycle to Work Gym Membership corporate discounts Health Cash Plan Perkpal (shopping discounts) Tech Scheme Payroll Giving Our Commitment Our success is driven by our people. We’re an energetic, entrepreneurial business where ideas are backed, responsibility comes early, and everyone plays a part in shaping what we build and how we work. As we grow, we’re looking for talented people who want to help make London a better place to live and who want to grow with us. London Square are proud to be an equal opportunities employer. If you require support as part of your application or require more information please email careers@londonsquare.co.uk. At London Square, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. As part of our commitment to personal data privacy, we want to share how we will use your application data. This data will be held in our system to process your application to this role, and to consider you for any future opportunities which match your experience. For further information, please review our privacy policy Privacy Policy & Cookies | London Square.

What you’ll do

Drive sales success at Twickenham Square and Twickenham Green by achieving targets and managing the process from initial inquiry to exchange. Maintain high site standards and provide detailed market feedback and management updates.

Requirements

Requires experience in a customer-facing sales environment and an understanding of the home buying process. Candidates must be commercially astute, resilient, and capable of building strong relationships with domestic and international clients.

Benefits

• Commission and bonus • Group Pension Scheme • Life Insurance • 25 Days holiday plus bank holidays • Holiday trading scheme • Long service days • Dental Cover • Bupa Employee Assistance • Virtual GP Service • Salary sacrifice scheme for electric vehicles • Cycle to Work • Gym Membership corporate discounts • Health Cash Plan • Perkpal shopping discounts • Tech Scheme • Payroll Giving

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Regulatory Compliance · Preferred
• CRM Management · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• New Build Market Knowledge
• Off Plan Sales
• Buyer Qualification
• Market Research
• Competitor Analysis
• CRM Management
• Negotiation
• Communication
• Relationship Building
• Administrative Management
• Regulatory Compliance
• Persuasion
• Resilience
• Time Management

Job areas

• Sales
• Customer Service & Support
• Construction
• Administrative