Print Music Sales/Office Assistant

Job summary

Assist customers with print music purchases by identifying their needs and recommending suitable products and services. Handle calls and order follow-ups, resolve customer issues, merchandise and maintain the store, and perform reception, warehouse, and other office duties.

Job details

Title Print Music Sales/Office Assistant Department Books & Print Music Hours Full-time permanent Availability Required Weekdays, Weeknights & Weekends Location 368 Terminal Avenue Vancouver, BC Job Description Help our customers through the selling of Print Music Define the individual needs of every customer and match those needs with the right combination of our products and services Answer telephone calls in a timely and professional manner Follow up on product orders with customers and suppliers Use our common sense approach with customers to troubleshoot and solve problems Attend weekly staff meetings and periodic training sessions Merchandise store to create an inviting environment for customers to shop Participate in store maintenance, warehouse duties, and other related tasks Additional office reception duties as part of this position Job Requirements Must be a musician who plays at least one instrument Must be able to work weekdays, weeknights and weekends Excellent verbal communication skills Positive attitude and steady composure Proven strong work ethic and commitment High levels of energy and enthusiasm Ability to lift and carry large boxes Ability to excel in a fast-paced environment Ability to recommend solutions in a confident and assertive manner Good organizational skills and attention to detail Previous experience in retail or sales is an asset

What you’ll do

Assist customers with print music purchases by identifying their needs and recommending suitable products and services. Handle calls and order follow-ups, resolve customer issues, merchandise and maintain the store, and perform reception, warehouse, and other office duties.

Requirements

Must play at least one instrument and be available to work weekdays, weeknights, and weekends. Requires strong communication, organization, attention to detail, a positive and composed manner, a strong work ethic, the ability to lift large boxes, and confidence working in a fast-paced environment; retail or sales experience is an asset.

Listed skills

• Customer service · Preferred
• telephone communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Teamwork · Preferred
• Physical stamina · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Print Music Sales
• Customer Service
• Needs Assessment
• Product Recommendations
• Telephone Communication
• Order Follow-Up
• Problem-Solving
• Merchandising
• Office Reception
• Organization
• Attention To Detail
• Retail Sales
• Communication
• Teamwork
• Physical Stamina

Job areas

• Retail
• Sales
• Customer Service & Support
• Administrative

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